Steve Stephens
Steve Stephens at Klaben Chrysler Jeep Dodge Ram

Steve Stephens | Page 39

General Manager

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
397 Reviews

It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505

Dealership Experience

32 yrs, 6 mos

Industry Experience

42 yrs, 7 mos

5.0

397 Reviews

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397 Reviews of Steve Stephens

October 28, 2016

Dealership Rating
Employee Rating

Had what we needed. Good Experience We had shopped around at 2-3 other dealerships. For some reason at Klaben, it was easy and comfortable. Had what we wanted and had us out the door f More

by IRON6468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Devlin, Carl Esker

September 28, 2016

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Employee Rating

Don't be fooled by other area Jeep dealers advertising. I have had experience from both the sales and service side of Klaben customer service, and have been able to see behind the curtain and see how Richa More

by Stitch216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin, Corey Graham, Justin Stinnett

September 15, 2016

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Best dealership ever! My wife was in need of a newer car. Her 2009 was getting tired. We went to Klaben Chrysler Jeep Dodge Ram and met Steve the manager and Carl Esker o More

by Jeff Kinzbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Esker, Brian Franklin

September 06, 2016

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It was great When it comes to customer service, Klaben treats there customers the same way they do their own family. Nick has been a great friend for the last 6 ye More

by Jsteph1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Brandt, Brian Franklin

September 02, 2016

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What a great experience! My daughter and I stopped in to find out about leasing a car. We Weren't even planning on doing anything, but Steve and Nick put us at ease and worked More

by sandmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Brandt, Kim Devlin

August 30, 2016

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Beyond accommodating, awesome customer service Steve Stephens and Nick Brandt worked incredibly hard with me to accommodate my financial needs. They were both extremely patient, understanding, kind More

by Jameerose22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Brandt, Kim Devlin

August 26, 2016

Dealership Rating
Employee Rating

Great Experience We have bought six cars from Klaben. Don Jacobs, Steve Stephens, and Brian Franklin are wonderful to work with. They are there to help you and are v More

by Bonnie Rosati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard , Brian Franklin, Don Jacobs, Amber Silver, Justin Stinnett

August 11, 2016

Dealership Rating

Don Jacobs is #1!! We have purchased/leased over 8 vehicles from Don Jacobs. He really listens to what we want and helps us choose a vehicle to fit our needs. We always More

by Taylor8708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Jacobs, Don Jacobs

August 05, 2016

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Hassle free experience! Caleb was great to work with and made the purchase of a new vehicle relaxing and hassle free! The entire team was great and really went the extra mil More

by radab18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Jacobs, Don Jacobs

August 04, 2016

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Employee Rating

great people Thanks again to Kerry for saling the jeep to us. We never would of did a lease. But kerry explained in different ways that why wouldn't you want to le More

by bokshonforever21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kerry McFarland

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