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Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis | Page 16

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
410 Reviews
4.8

410 Reviews

Write a Review

410 Reviews of Steve Sylvis

August 30, 2024

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Employee Rating

if you want to overpay for service, go here. don’t get diagnostic work done. More

by RYAN.BLAZEVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 03, 2024

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 29, 2024

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Employee Rating

Nice work ! Clean, good service, on time, nice coffee, quiet place, good service, nice cars. , More

by Mikezamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Jared Fleming, Josh Bruce , Lisa Onderko

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Aug 30, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, Mike! Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

August 24, 2024

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Employee Rating

Service always good. Not a long wait time. Staff s very friendly p. Would recommend Ken Ganley More

by CARNEY402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

August 24, 2024

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Employee Rating

Went in with a truck and left with a car! Great service and everyone was so friendly. More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Fleming, Danilo Aviles

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Aug 24, 2024

Ken Ganley Toyota Pittsburgh responded

Thanks, Melissa, for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

August 08, 2024

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Employee Rating

Steve kept in communication throughout the process and completed my maintenance in a timely Manner. He advised me on future service that I will need and gave me great take away materials! More

by ToyotaRav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Killmeyer

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Aug 10, 2024

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Steve here at Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

Aug 10, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2024

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Employee Rating

Great and quick service, very transparent and explained everything very well! Highly recommend their service department More

by NATALIEPODKUL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

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Aug 08, 2024

Ken Ganley Toyota Pittsburgh responded

Natalie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve, Josh, and Lisa met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

August 01, 2024

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Employee Rating

My Toyota service experience at Ken ganley Toyota is outstanding! My service manager Steve Silvis is always spot on. He always gets me in on time explains everything very well and we always get the best More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling , John Mesko, Scott Masters

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Aug 02, 2024

Ken Ganley Toyota Pittsburgh responded

Paul, It's great to hear that Steve was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

August 01, 2024

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Employee Rating

Excellent service it was like they really care like it was for them and I love how I was treated More

by FRANACKLEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

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Aug 02, 2024

Ken Ganley Toyota Pittsburgh responded

Fran, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 01, 2024

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Employee Rating

I would like to know that there was a credit card surcharge prior to pick. I would have paid cash. More

by RGEKVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

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Aug 01, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. We appreciate your feedback and look forward to having you as one of our valued customers for many more years to come!

July 31, 2024

Dealership Rating
Employee Rating

Short wait for car inspection. Service person checking me in was very nice. Waiting room was cool on a very hot day. More

by evlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

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Aug 01, 2024

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

Aug 01, 2024

Ken Ganley Toyota Pittsburgh responded

Hi Evlein, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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