Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis | Page 17

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
410 Reviews
4.8

410 Reviews

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410 Reviews of Steve Sylvis

July 29, 2024

Dealership Rating
Employee Rating

Great customer service and knowledgeable employees! Super easy to work with! Made a deal that day! Dan was so helpful and made everything very easy to understand! More

by kristen george
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2024

Ken Ganley Toyota Pittsburgh responded

Hi Kristen: Thank you so much for choosing Ken Ganley Toyota Pittsburgh! Please let us know if we can be of any more assistance.

July 16, 2024

Dealership Rating
Employee Rating

Rodrigo was extremely competent in answering my questions about the vehicle I wanted to purchase. I could call him at anytime with any questions and he never dodged my calls. He made it easy for me to test d More

by Cheryl Baluh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce, Rodrigo Van Grieken

Jul 16, 2024

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Cheryl, for choosing Ken Ganley Toyota Pittsburgh!

July 03, 2024

Dealership Rating
Employee Rating

My salesman was Danilo Aviles. He was great! Professional and knowledgeable! Thanks for making it wasy. More

by Jpetrelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Fleming, Danilo Aviles

Jul 04, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2024

Dealership Rating
Employee Rating

They didn't give me the pa emissions exemption even though my car was way below the annual 5,000 miles/year limit. I called and left a message with the service manager and he didn't bother to call me More

by IDABEBOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Killmeyer

Jun 27, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you for your feedback. It helps us to get even better.

June 18, 2024

Dealership Rating
Employee Rating

Had my Camry LE inspected at Ken Ganley Toyota Dealership. Everything was perfect. Their Service Department is the best. Always helpful when I have questions. More

by CINKATBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko, Jeff Petrick

Jun 19, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

Jun 20, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Pittsburgh! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

Dealership Rating
Employee Rating

Steve made my first visit for service exceptionally enjoyable. His professionalism & vehicle knowledge are unmatched. Provided transportation to lunch & back while my car was being serviced. Thanks More

by GERRYGUTHRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2024

Dealership Rating
Employee Rating

From start to finish the service department staff were professional, friendly, and kept me informed while waiting. I observed staff that were efficiently proactive in meeting customer needs. Thank you! More

by jackiepagnanelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Ken Ganley Toyota Pittsburgh responded

Jackie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 06, 2024

Dealership Rating
Employee Rating

Great experience Josh helped me out. I got the oil checked and purchased a new vehicle. Very happy! More

by QIYAM.ANSARI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Fleming, Nick Marshall, Josh Bruce , Lisa Onderko

Jun 06, 2024

Ken Ganley Toyota Pittsburgh responded

Qiiyam, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

May 28, 2024

Dealership Rating
Employee Rating

Excellent service. Thoughtful employees. Genuine care and efficient service. Could not have been happier with the outcome. More

by Alexander DiPrampero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

May 29, 2024

Ken Ganley Toyota Pittsburgh responded

Hi Alexander, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2024

Dealership Rating
Employee Rating

Inspection and emissions went well. Was in and out in less than an hour. Service manager was great More

by Gators113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again!

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