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Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis | Page 26

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
398 Reviews
4.8

398 Reviews

Write a Review

398 Reviews of Steve Sylvis

July 16, 2023

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Employee Rating

The service was efficient and the staff were friendly. I have no complaints. Thank you More

by ci4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you for your review. We strive to make sure that all of our customers leave happy so it's great to hear about your experience here at Ken Ganley Toyota Pittsburgh.

Jul 17, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you for your review. We strive to make sure that all of our customers leave happy so it's great to hear about your experience here at Ken Ganley Toyota Pittsburgh.

July 16, 2023

Dealership Rating
Employee Rating

They started on time, they were knowledgeable and friendly. Waiting room is clean, comfortable with amenities like coffee and magazines. More

by LOISTHOMPSON79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 17, 2023

Ken Ganley Toyota Pittsburgh responded

Thanks for your review, Lois! Customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as a valued customer for many years to come!

Jul 17, 2023

Ken Ganley Toyota Pittsburgh responded

Thanks for your review, Lois! Customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as a valued customer for many years to come!

July 15, 2023

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Employee Rating

Steve Sylvis took care of my service needs very well, as usual. Many thanks. Constance Andres More

by CINKATBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2023

Ken Ganley Toyota Pittsburgh responded

Hi Constance! We are very happy that Steve provided you with a positive experience. We sincerely value your business and look forward to your next visit.

Jul 17, 2023

Ken Ganley Toyota Pittsburgh responded

Hi Constance! We are very happy that Steve provided you with a positive experience. We sincerely value your business and look forward to your next visit.

July 13, 2023

Dealership Rating
Employee Rating

GreAt service and employees who explain any questions and concerns. Well staffed and quick an easy to get a service appointment More

by Bruce0317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce, Danilo Aviles

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Jul 13, 2023

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business, Bruce, and hope to see you again soon!

July 12, 2023

Dealership Rating
Employee Rating

They have no clue what's going on. Tried and did charge me for emissions when it was exempt. I had to call and get my money back when they realized I had the receipt from last year. Ca More

by SCOTTZIMMERMAN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Bruce , Lisa Onderko

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Jul 14, 2023

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 10, 2023

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Employee Rating

Things went very smoothly. Salesperson was friendly and took care of me with a smile . More

by Jan.murdoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Jan, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

Jul 12, 2023

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2023

Dealership Rating
Employee Rating

Took 2 times to fix the problem, upset I had to bring it back twice More

by PLINDSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2023

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 22, 2023

Dealership Rating
Employee Rating

Nice dealership take bot my vehicles there great dealership nice waiting area friendly employees close to home More

by alvin_mucci
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

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Jun 24, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you, Alvin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

Jun 26, 2023

Ken Ganley Toyota Pittsburgh responded

Hi, thank you so much for your positive comments about Ken Ganley Toyota Pittsburgh! If you have any further questions, please give us a call. We're always happy to help!

June 14, 2023

Dealership Rating
Employee Rating

Excellent dealership with very efficient service department. Very pleasant and professional personnel. They do all they can to be helpful. I would recommend this dealership to anyone. More

by NINAHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino

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Jun 15, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Nina, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

June 07, 2023

Dealership Rating
Employee Rating

They always take care of me. In and out in no time. Every time I go in for service it seems like everyone is in a good mood and easy to talk to. More

by JSTOLAR22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

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