Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis | Page 27

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
398 Reviews
4.8

398 Reviews

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398 Reviews of Steve Sylvis

May 31, 2023

Dealership Rating
Employee Rating

Nice customer service, have no problem to communicate over the phone. I’m happy do my car at dealership! Thanks! More

by T.CHEN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Fleming, Josh Bruce , Lisa Onderko

Jun 01, 2023

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

Jun 02, 2023

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Toyota Pittsburgh

May 23, 2023

Dealership Rating
Employee Rating

Their prices are too high. Paid less at south hills Toyota for synthetic oil as opposed to conventional which a 2007 avalon takes. Raised the price of emissions sticker by $6. More

by Zimmykaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2023

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. Steve and I appreciate your business and hope to see you again soon!

May 25, 2023

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2023

Dealership Rating
Employee Rating

The service staff, Josh and Steve are very helpful and always extremely pleasant. My experience aside from interaction with the two of them has been frustrating and time consuming. I have been there a lo More

by Scooder33!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

May 19, 2023

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear that you didn't have the best experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind sharing some more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 19, 2023

Dealership Rating
Employee Rating

Service personal was friendly and informative. The service on my vehicle was done very quickly… More

by Mercjet25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Apr 19, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

April 09, 2023

Dealership Rating
Employee Rating

Steve is professional, kind and knowledgeable. He always explains things so that I understand exactly what is happening with my truck. More

by SALLYKUNKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 08, 2023

Dealership Rating
Employee Rating

Convenient, Fast With this service, hope to keep my toyotas for a very LONG time! More

by KOMARFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Joe Brooks Jr., Lisa Onderko

Apr 09, 2023

Ken Ganley Toyota Pittsburgh responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

March 17, 2023

Dealership Rating
Employee Rating

All staff were goo, excellent customer service. excellent work done by mechanic. I am highly satisfied with all those. More

by TIKA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

Mar 19, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 12, 2023

Dealership Rating
Employee Rating

The Service was good but I was disappointed that my car was not rinsed off. More

by MICKLOSTEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

Mar 13, 2023

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear that you didn't have a five-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 03, 2023

Dealership Rating
Employee Rating

Every one from sales person to service are so nice and friendly. They are willing to answer any and all questions. Gary is nice to deal with. More

by NZLINDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Mar 04, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

February 26, 2023

Dealership Rating
Employee Rating

I had a $25 coupon I received for Christmas, but the person rung up the order with a 15% coupon (which was less) and would t change it. 😕 More

by LWITHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Feb 27, 2023

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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