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Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis | Page 29

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
410 Reviews
4.8

410 Reviews

Write a Review

410 Reviews of Steve Sylvis

March 03, 2023

Dealership Rating
Employee Rating

Every one from sales person to service are so nice and friendly. They are willing to answer any and all questions. Gary is nice to deal with. More

by NZLINDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Mar 04, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

February 26, 2023

Dealership Rating
Employee Rating

I had a $25 coupon I received for Christmas, but the person rung up the order with a 15% coupon (which was less) and would t change it. 😕 More

by LWITHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Feb 27, 2023

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2023

Dealership Rating
Employee Rating

Great quick service department. Never had a issue or problem with anything my truck needed More

by Donaldsikora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you, Donald, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 22, 2023

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2023

Dealership Rating
Employee Rating

Friendly and polite people. Quick service. Sales man that listen to what you want in a vehicle. More

by KELLY.WRIGHT.LVT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , John Mesko, Shaun Muldoon, Lisa Onderko, Scott McMasters

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Feb 19, 2023

Ken Ganley Toyota Pittsburgh responded

Kelly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Feb 21, 2023

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Pittsburgh! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2023

Dealership Rating
Employee Rating

Always happy with this dealership. The service department is on top of everything and always friendly and explain everything. Steve is very knowledgeable and such a nice guy. More

by LISAM6700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

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Feb 08, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Lisa, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

February 03, 2023

Dealership Rating
Employee Rating

Servicde manager was very pleassant. The work was thorough, and amazingly quick. Appreciated the car wash! More

by WWJDCP
Recommend Dealer
Yes
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Feb 04, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Feb 06, 2023

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 18, 2023

Dealership Rating
Employee Rating

Very friendly people. Make the best of car buying in a time when car buying has changed. More

by ILLUSTRIOUSFINISHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Masters, Jared Fleming

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Jan 18, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 17, 2023

Dealership Rating
Employee Rating

Great service department. Keep me inform of the status of my truck while it was being work on. More

by Donaldsikora
Recommend Dealer
Yes
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Jan 18, 2023

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Donald, and look forward to your next visit.

Jan 19, 2023

Ken Ganley Toyota Pittsburgh responded

Hi, we appreciate your positive review about your recent experience with us! Thank you so much for your feedback! We hope you have a great day!

January 13, 2023

Dealership Rating
Employee Rating

Communication was lacking. Was not told the repair I needed was not done/ didnt want to do until I got home. Waste of trip. More

by jmassie0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 18, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jan 19, 2023

Ken Ganley Toyota Pittsburgh responded

Hi, Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. Someone from our staff will be reaching out to you in the very near future.

January 04, 2023

Dealership Rating
Employee Rating

Fast and courteous service. I would recommend them to folks looking to buy a vehicle. More

by MEL_LOW78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 04, 2023

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

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