Steve Sylvis | Page 30

Serive people were great very helpful and friendly! The waiting area is nice. The carwash needs an upgrade. The waiting area is nice. The carwash needs an upgrade. More

by SZUMETZ Verified Customer Verified Customer

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great visit. shout out to Scott Masters for taking time to help me with the car/phone connection!!!! shout out to Scott Masters for taking time to help me with the car/phone connection!!!! More

by KSNQUILT Verified Customer Verified Customer

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Steve Silvis was very attentive and helpful. The problem is in the waiting area (not enough space) and the service technicians (not enough of them) Too long of waiting times. The problem is in the waiting area (not enough space) and the service technicians (not enough of them) Too long of waiting times. More

by MICHELEFOSTER2 Verified Customer Verified Customer

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No one likes having to have work done on their car, but everyone we dealt with was very nice and knowledgeable. everyone we dealt with was very nice and knowledgeable. More

by NZLINDAN Verified Customer Verified Customer

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Terrible service, hidden service prices after done with any service lot if hidden services n very unexpected service any service lot if hidden services n very unexpected service More

by B Verified Customer Verified Customer

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Great service as usual. Good staff friendly and helpful. Sales experience good as well. Keep it up Good staff friendly and helpful. Sales experience good as well. Keep it up More

by Cjp1 Verified Customer Verified Customer

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Steve was so helpful and incredibly kind during what could have been ((was initially)) a stressful moment for me. I wasn’t prepared with all I needed for my appointment and most places would have you re could have been ((was initially)) a stressful moment for me. I wasn’t prepared with all I needed for my appointment and most places would have you reschedule, but he sat down with me and helped explain what i needed to do, where to go, and to get it down. All that and he squeezed me into my appointment in the first place. His service blew me away. So lucky to have a great dealer and service team close by. Thanks again!! More

by KATIEK Verified Customer Verified Customer

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Awesome experience. They are courteous, fast and do a great job on all aspects of the service. They are courteous, fast and do a great job on all aspects of the service. More

by ERICJAMESMILLER Verified Customer Verified Customer

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Best Toyota dealer in the Pittsburgh area. From the parts department to the sales department, just top notch all around From the parts department to the sales department, just top notch all around More

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I had a 10am appointment for an oil change and tire rotation. It took them over 2 hours to attend to my car. They were nice enough not to charge me for my inconvenience, but when I got to my car I chec rotation. It took them over 2 hours to attend to my car. They were nice enough not to charge me for my inconvenience, but when I got to my car I checked and they never rotated my tires (I marked them before I went in). Also, this is not the first time this has happened. When I informed the desk, they acted surprised that I wanted them rotated, though it says it directly on the bill. The tires were rotated (another 20 minute delay). I just hope my oil was actually changed and the fluids topped off. I will have to check that since your service department can't be trusted. I doubt I will ever be back again since, as I pointed out above, this happened to me before at this location. I was hoping things had changed with new owners, but I guess not. Almost forgot. They didn't even wash the van. More

by DOUGWOODS34 Verified Customer Verified Customer

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