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Steve Sylvis

Overview Reviews (423) Inventory (105)

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Steve Sylvis

Steve Sylvis | Page 6

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8

423 Reviews

Overview Reviews (423) Inventory (105)

4.8

423 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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423 Reviews of Steve Sylvis

January 13, 2026

Dealership Rating

Employee Rating

Explained what was needed Honest about what was needed. It was warranty work. Service advisor was professional It was warranty work. Service advisor was professional More

by jude3815

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Jan 13, 2026 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

December 31, 2025

Dealership Rating

Employee Rating

Thank you Nick for the product support and training on how to operate the new Toyota tundra pro how to operate the new Toyota tundra pro More

by Vendwork

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Yelling, Jared Fleming, Nick Marshall

Dec 31, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 19, 2025

Dealership Rating

Employee Rating

Worst dealer I never see like this and also I don’t want come there any more come there any more More

by Balbaraily

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Josh Bruce

Dec 23, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 10, 2025

Dealership Rating

Employee Rating

timely service. space to wait for services to be completed. contact if changes were suggested for work. space to wait for services to be completed. contact if changes were suggested for work. More

by RLIEBOLD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Dec 10, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

December 04, 2025

Dealership Rating

Employee Rating

Friendly and informative service manager! Liked that I was able to obtain a next day appointment for back brakes. Liked that I was able to obtain a next day appointment for back brakes. More

by dyan.conaway

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Dec 04, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

November 28, 2025

Dealership Rating

Employee Rating

Very polite and courteous. Punctual very informative appreciate the knowledge and understanding of our needs for repairs Punctual very informative appreciate the knowledge and understanding of our needs for repairs More

by DLMEIERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Killmeyer

Nov 30, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 18, 2025

Dealership Rating

Employee Rating

Great experience and the oil change package saves both time and money. Thankful they can fit me in at short notice often. time and money. Thankful they can fit me in at short notice often. More

by jasonandjentyson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Nov 18, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2025

Dealership Rating

Employee Rating

Everyone is so nice and friendly. They are very knowledgeable. And they make a person comfortable. They are the 👌 They are very knowledgeable. And they make a person comfortable. They are the 👌 More

by AJOHNSON46

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Nov 18, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2025

Dealership Rating

Employee Rating

In for a recall repair In service on time. Agent answered questions and let me know approximately when my vehicle would be ready. Agent answered questions and let me know approximately when my vehicle would be ready. More

by ORANGESETTER27

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Nov 15, 2025 -

Ken Ganley Toyota Pittsburgh responded

November 15, 2025

Dealership Rating

Employee Rating

Dan was very patient & helpful working with me to get the deal I wanted. I appreciate his caring attitude. I am grateful. deal I wanted. I appreciate his caring attitude. I am grateful. More

by MCB

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rodrigo Van Grieken, Danilo Aviles

Nov 15, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Toyota Pittsburgh!

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