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Steve Ursin
Steve Ursin at Arlington Heights Ford

Steve Ursin | Page 31

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
386 Reviews

Steve is a HUGE Blackhawks fan and has a tattoo signed by Bobby Hull on his arm. Steve also loves to fish and is neighbors with everyone from LZ.

5.0

386 Reviews

Write a Review

386 Reviews of Steve Ursin

September 06, 2022

Dealership Rating
Employee Rating

Very friendly and willing to work with us on a new vehicle! Would recommend dealership! More

by MFischer7934
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 09, 2022

Arlington Heights Ford responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Arlington Heights Ford Team

September 03, 2022

Dealership Rating
Employee Rating

Steve Ursin is a standup guy! He is very amicable and genuine. Awesome place to do business with. More

by Kugler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 08, 2022

Arlington Heights Ford responded

Kugler, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Steve's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Ford Team

August 10, 2022

Dealership Rating
Employee Rating

Bought cars there and have used service for years. always been treated very well. Great More

by Saw1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Aug 15, 2022

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

August 06, 2022

Dealership Rating
Employee Rating

Awesome Dealership. I’ve bought several cars from them since 2010 and have never had an issue. Steve Ursin is the good to person. More

by Jcglaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Aug 10, 2022

Arlington Heights Ford responded

It was a pleasure to read about your multiple car-buying experiences at Arlington Heights Ford. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Steve provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Arlington Heights Ford Team

August 01, 2022

Dealership Rating
Employee Rating

Would recommend this dealership and Steve Ursin for any new or used car purchase. Friendly, knowledgeable and all around good service. More

by dianegentile
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank White

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Aug 03, 2022

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

July 16, 2022

Dealership Rating
Employee Rating

Bought a 2019 Volvo XC60 here, worked with Steve Ursin who was great to work with. Fair negotiations and made the deal super simple. More

by chadobe1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank White

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Jul 20, 2022

Arlington Heights Ford responded

Thank you for leaving us this great review! Sincerely, The Arlington Heights Ford Team

July 16, 2022

Dealership Rating
Employee Rating

Arlington Heights Ford's service department is fantastic. The customer service of Mr. Mike Waddle in particular went above and beyond! His patience, kindness, and honest explanation of our car's issues wa More

by kursin896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Mike Waddle

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Jul 20, 2022

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

July 01, 2022

Dealership Rating
Employee Rating

Was very responsive and answered all the questions I had. Great for first time car buyers! More

by kirbyoostdyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jul 06, 2022

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

June 23, 2022

Dealership Rating
Employee Rating

The waiting area has to be one of the most uncomfortable places I ever been coffee maker doesn't work just the kind of place you want to sit there and wait and have the sales guy swarm around you like shark More

by Contrary to ordinary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle

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Jun 27, 2022

Arlington Heights Ford responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Arlington Heights Ford Team

June 14, 2022

Dealership Rating
Employee Rating

Throughout our experience the whole team at AH Ford were professional, prompt and forthright. We appreciated the package and service we found when finding the perfect Cecile to suit our family needs. Steve More

by mwesb2004
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Jon Franklin, Robyn Freeman

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Jun 17, 2022

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

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