Steve Wencewicz

Stay away from anything owned by the Bob Loquercio Auto Group. Right after signing the paperwork in the office, the dealership brought my car around and I immediately noticed damage to one of the wheels Group. Right after signing the paperwork in the office, the dealership brought my car around and I immediately noticed damage to one of the wheels and the rim. I brought it to the manager’s attention, and they offered to send me a $400 check. The problem is that the vehicle has specialty aftermarket wheels worth over $600 each, plus the tire itself. Their offer didn’t come close to covering the actual cost, but I agreed just to get the xxxx out of there after being there for 6-8 hours already. Fast forward 40-45 days, and I still haven’t received the check. I’ve called multiple times and have been repeatedly told, “It’s in the mail.” And even changed the amount to 300 over the phone when I asked about it. I also still don’t have my license plates. I understand an Illinois-to-Wisconsin transaction can take longer than an in-state purchase, but this is a bit long winded. Looking back, there were issues throughout the entire buying process. We waited an unusually long time just to test drive the car. At one point I was told someone else had driven from another state to look at the same vehicle and there was a type of bidding war happening behind the scenes. Then, when it was finally time to test drive it, nobody on staff knew how to drive a manual transmission, so we had to be shuttled to a separate lot where the car was stored. The entire process took nearly two hours just to get to the car from first stepping foot through the dealership doors. The last time I called for an update, the person helping me was carrying on a conversation with someone else in the background, abruptly ended the call by saying they’d call me back, and never did. This place is a joke, idk how they’re a 4.4 but something must have changed in the past 6 months and not for the better. Ive bought a lot of cars in my years and this is hands down the worse dealership experience I’ve ever had. More

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Went here to purchase a vehicle because I had a good experience buying my 2020 Sante Fe from them back in 2019. As soon as the first set of numbers where presented to me I was ready to leave. They had t experience buying my 2020 Sante Fe from them back in 2019. As soon as the first set of numbers where presented to me I was ready to leave. They had the price of the MSRP and then right under that number freight charge. The freight charge is already in the MSRP price. they tried charging double for freight to put money in their pockets, I pointed it out right away and told the salesman. He goes and tells me oh sorry that's a mistake I will have finance fix it. No that's not a mistake, you guys do this daily. If you make it that blatant obvious to screw someone, even if you fix your "mistake" I do not want to continue with numbers and play find the hidden numbers game. I walked out and went elsewhere and purchased my "RARE AND HARD TO FIND" car at another dealer the was straight to the point with everything. Hogs get fat, Pigs get slaughtered I understand you have to make money but when you do it to screw customers you will start to loose customers and word will get out. Lost a returning customer and gave your business to another dealer. More

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This is the most unprofessional dealership my wife and I have ever dealt with. The GM, Mike Meha, allowed an employee to smoke in our brand new car, then said we were lying About the smoke smell, even after have ever dealt with. The GM, Mike Meha, allowed an employee to smoke in our brand new car, then said we were lying About the smoke smell, even after another employee confirmed it. How they are still in business is beyond me. More

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ZERO STARS! A whole dealership full of crooks from finance to the GM. Believe all the bad reviews! They are 1000000% true! You have been warned! finance to the GM. Believe all the bad reviews! They are 1000000% true! You have been warned! More

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Best buying experience in 35 years From the minute I walked in to the minute I drove out with my new vehicle this was by far the Best Buy experience I've ever had at any car dealerships From the minute I walked in to the minute I drove out with my new vehicle this was by far the Best Buy experience I've ever had at any car dealerships. More

by craig.bernacki Verified Customer Verified Customer

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Love my Hybrid! I enjoy every drive in my car and the mileage is amazing. If the 36,000 miles work for me then I will be back to lease again (with free oil changes ;- I enjoy every drive in my car and the mileage is amazing. If the 36,000 miles work for me then I will be back to lease again (with free oil changes ;-} ) More

by TERYLTEETER Verified Customer Verified Customer

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