Steve Wenham | Page 16

The service that I had on my vehicle was done properly. The service on my car was done properly. I was advised about my tires, that I needed a new set do two Nails in two of them. Afterwards I was given a s The service on my car was done properly. I was advised about my tires, that I needed a new set do two Nails in two of them. Afterwards I was given a store credit for the two tires because there was not enough miles on them originally. I was pleased More

by moos4mee Verified Customer Verified Customer

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Poor Service I always have to be checking status on my vehicle due to when it is down they park it for a while and don't call me. I Alway wait for my vehicle and i I always have to be checking status on my vehicle due to when it is down they park it for a while and don't call me. I Alway wait for my vehicle and it happens every time. The service advisor was on the phone, so he pass me to someone that didnt know what the recomendation were. So I had to hunt for another seevice advisor to explain what was needed to be done on my vehicle. Customer service has decrease over a 5 year time. I was going to buy a truck from your site, but not any more. More

by gggsroseville Verified Customer Verified Customer

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Highly Recommend! I've loved the Toyota service center from the very first time I had service in Roseville. I recommend getting all service done here, even your new tir I've loved the Toyota service center from the very first time I had service in Roseville. I recommend getting all service done here, even your new tires. More

by Trina Verified Customer Verified Customer

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35k and extra service I had an appt for 35k service with two questions. Steve was very quivk to answer my questions & arrange for repair of a problem (1 of the questions) a I had an appt for 35k service with two questions. Steve was very quivk to answer my questions & arrange for repair of a problem (1 of the questions) and schefule a time to take care of it. More

by NIKIMORRISROE1 Verified Customer Verified Customer

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Excellent Service They fixed my car and gave me a rental so i could still do all the things i had to do that day! Thanks for the great service! They fixed my car and gave me a rental so i could still do all the things i had to do that day! Thanks for the great service! More

by KIMMACKIE1 Verified Customer Verified Customer

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Oil cooler hose failure We were very pleased with Toyota’s response to this problem. Steve kept us informed every step of the way. The repair was completed in a timely manne We were very pleased with Toyota’s response to this problem. Steve kept us informed every step of the way. The repair was completed in a timely manner. More

by JDTEWART Verified Customer Verified Customer

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Great service experience Everything was done on time and as promised. Steve was welcoming, friendly and delivered my car as promised. the price he quoted me is what I paid, ev Everything was done on time and as promised. Steve was welcoming, friendly and delivered my car as promised. the price he quoted me is what I paid, even though he said the technician said the price should have been higher. More

by TERYAYERS Verified Customer Verified Customer

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Wonderful 1st Time Experience. Great attention to detail. Top notch customer service. The customer service was timely and friendly. I will definitely continue to do business and spe Great attention to detail. Top notch customer service. The customer service was timely and friendly. I will definitely continue to do business and spend my money there. More

by dcpugh1 Verified Customer Verified Customer

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It was great I was great people and great service but they didn't solve my problem my car battery is never fully charged and they can't give any reasonable informa I was great people and great service but they didn't solve my problem my car battery is never fully charged and they can't give any reasonable information onit More

by NOORANIA22 Verified Customer Verified Customer

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Purchase of auto My experience buying my car was miserable. Collin is not anyone I would choose to ever deal with again ! Klaus and Lorie were great and I certainly My experience buying my car was miserable. Collin is not anyone I would choose to ever deal with again ! Klaus and Lorie were great and I certainly appreciate Tony taking the time to talk to me. The other sales people were obsessed with trying to squeeze every last penny out of me and changed the amount that they said I owed several times. Collin and I shook hands on a dollar amount but he later changed the dollar amount. The whole experience was a nightmare !! I like and wanted the car so end of story I didn't see people standing in line wanting to buy as 3 yr. old car with 93,000+ miles on it. More

by LYNNGBELL Verified Customer Verified Customer

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