Steve Wenham | Page 5

Regular Oil change Paul my regular service guy was not in on this day and Steve helped me he did a very good job and she helped me for future service needs. Before I Paul my regular service guy was not in on this day and Steve helped me he did a very good job and she helped me for future service needs. Before I owned a Toyota I would have my past cars serviced out in the public somewhere, Aftwr purchasing a Toyota Rav 4 in 2010. I only have it serviced at Roseville Toyota. That way all my service information you have the records of everything that goes on with my car. This makes it very easy when the various milestone maintenance check ups are due. More

by ANN Verified Customer Verified Customer

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Car damaged during service . No offer for making me whole for wasted extra time. Took 1 week to get back with plan to fix damage; still has not offered anything to make me whole . No offer for making me whole for wasted extra time. Took 1 week to get back with plan to fix damage; still has not offered anything to make me whole More

by HIKO70000 Verified Customer Verified Customer

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Great experience Went in for my 1st service. Had a few other minor issues that needed to be addressed. Everything was addressed in a timely manner and received calls w Went in for my 1st service. Had a few other minor issues that needed to be addressed. Everything was addressed in a timely manner and received calls with updates on a regular basis. Very pleased with the service and work. More

by MikeCim209 Verified Customer Verified Customer

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Bad customer service Brought my car in since a malfunction happened, and I can not drive it. Nobody was helpful or sympathetic, gave me the run around the entire time. Too Brought my car in since a malfunction happened, and I can not drive it. Nobody was helpful or sympathetic, gave me the run around the entire time. Took a full day to diagnose the problem even though it was brought in before they opened. Service adviser decided to give me a price tag before anything. He also talked to me like I was incompetent. I bought this car 6 months ago, and was being treated like I didn’t just do business with them. I am taking my business somewhere else. Also, a adviser I talked to first basically said that my isn’t that new since I didn’t get it a week ago. I’m going somewhere else from now on. More

by thanh94 Verified Customer Verified Customer

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Follow up on engine oil leak. Fair, honest service. Steve Wenham did an excellent job In regards to determining the extent of engine oil leakage on my 4RUNNER! Thanks Steve, for yo Fair, honest service. Steve Wenham did an excellent job In regards to determining the extent of engine oil leakage on my 4RUNNER! Thanks Steve, for your service. More

by jaychilcott Verified Customer Verified Customer

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Everything was just as they told me it would be. I’m in customer service myself. There was no wasting of my time. You’re very courteous professional and I appreciated that. No one likes to have to I’m in customer service myself. There was no wasting of my time. You’re very courteous professional and I appreciated that. No one likes to have to get the car worked on, but you made it I completely exceptabe. Thank you! More

by DKENNEDY580 Verified Customer Verified Customer

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Very good people and fast service This dealership has always been friendly and efficient , never left here with an issue and I’ve gotten over 20 cars serviced here over the last severa This dealership has always been friendly and efficient , never left here with an issue and I’ve gotten over 20 cars serviced here over the last several years, just a good all around experience and free popcorn and coffee too!! More

by 2razzano Verified Customer Verified Customer

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Routine Maintenance 85,000 mile service- $25.99...glad I bought a Prius! Will continue to schedule maintenance at Roseville Toyota...next service is scheduled for July 20 85,000 mile service- $25.99...glad I bought a Prius! Will continue to schedule maintenance at Roseville Toyota...next service is scheduled for July 2019 More

by Dave Verified Customer Verified Customer

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Good service I am happy with Roseville Toyota service due to short waiting appointment . Professional and complementary loaner vehicle and car wash while your car I am happy with Roseville Toyota service due to short waiting appointment . Professional and complementary loaner vehicle and car wash while your car in service ! Thank you More

by WANGKAM Verified Customer Verified Customer

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Excellent Service My Prius Prime needed an system upgrade. When I called, I expected to have to wait to get my car in. To my surprise, I was able to make an appointment My Prius Prime needed an system upgrade. When I called, I expected to have to wait to get my car in. To my surprise, I was able to make an appointment for the next day at a time that was convenient to my schedule. I was told it would take about 4 hours. It was done and ready for me in about 2 & 1/2 hours. They went out of their way to answer all of questions. I highly recommend Roseville Toyota Service. More

by REBA Verified Customer Verified Customer

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