Steve Wenham | Page 6

Recall Work was done quickly and professionally. All were courteous and friendly. They were very busy and still got me on my way sooner than expected. Work was done quickly and professionally. All were courteous and friendly. They were very busy and still got me on my way sooner than expected. More

by HEIDON Verified Customer Verified Customer

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Fabulous Team Service This the 4th car I have leased/purchased from Roseville Toyota in the last 10+years. The team was always professional and hardworking and this particu This the 4th car I have leased/purchased from Roseville Toyota in the last 10+years. The team was always professional and hardworking and this particular time was no different! Commendations to Barry Lyman, Kyle Wheeler, Kassidy Ryland Brown, and Thue Lee. ( second experience with Barry Lyman and Thue Lee. Barry Lyman also leased my daughter a Tacoma Truck ) So thank you ! More

by jeannettejohnson10 Verified Customer Verified Customer

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Very good I have always been happy with your service on Time and follow up good over all very good service car was delivered on time and but not washed I have always been happy with your service on Time and follow up good over all very good service car was delivered on time and but not washed More

by Fhf452824 Verified Customer Verified Customer

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Impeccable Service! The customer service at every level of staff was incredible. I was surprised at how kind and helpful everyone, literally everyone was! They should off The customer service at every level of staff was incredible. I was surprised at how kind and helpful everyone, literally everyone was! They should offer some training to other industries for how to have a kind and helpful demeanor to every individual who interacts with your team! More

by CRPARKY Verified Customer Verified Customer

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Customer service was great!! The young lady who did my paperwork was very knowledgeable, friendly and very kind. I would recommend her to any customer!! The young lady who did my paperwork was very knowledgeable, friendly and very kind. I would recommend her to any customer!! More

by MOBOREZ Verified Customer Verified Customer

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Battery replacement Great expericence with battery replacemt weather warranty . The service took longer time but the reason was performing the ready many times to make s Great expericence with battery replacemt weather warranty . The service took longer time but the reason was performing the ready many times to make sure the battery is not performing well. Good service More

by RANDARAFAT2000 Verified Customer Verified Customer

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Very Satisfied Very grateful. Thank you for helping me, especially with a recent Bankruptcy filing. Did not think I’d be able to get anyone to help me, especially wi Very grateful. Thank you for helping me, especially with a recent Bankruptcy filing. Did not think I’d be able to get anyone to help me, especially with having filed BK so recently. When I got the letter in the mail saying what could be offered to me I didn’t believe it but it was true! I am so appreciative of the deal I was able to get. Thank you for the work put in to help me with my fresh/new start. More

by ASHLIESPEARS Verified Customer Verified Customer

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Issue not resolved I’ve taken my Toyota Tundra in for the same issue two times and the technicians are unable to diagnose the problem. It’s mis-firing on three cylinders I’ve taken my Toyota Tundra in for the same issue two times and the technicians are unable to diagnose the problem. It’s mis-firing on three cylinders on a weekly basis now, rendering my vehicle useless. My service advisor has been great and keeps me updated, but I’m frustrated with the continued issue. More

by Willhunt Verified Customer Verified Customer

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Quick easy informative If you don't think Kyle, Jim and Steve are awesome then you need awesome lessons. Thanks to them my rig was completed quickly and I'm set up for my 60 If you don't think Kyle, Jim and Steve are awesome then you need awesome lessons. Thanks to them my rig was completed quickly and I'm set up for my 60K appointment. More

by DEANCASKEY Verified Customer Verified Customer

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Service Manager rude to my wife! The service mgr when my wife dropped off the truck seemed to ignore her. Even when she was standing there obviously waiting to be helped. He looked up The service mgr when my wife dropped off the truck seemed to ignore her. Even when she was standing there obviously waiting to be helped. He looked up at her and without saying anything he decided to make phone calls. She had to go to the on duty dealership manager to ask for help. He was unwilling to take any time to help and merely sent out the closest sales closer to deal with it. This guy didn’t even know the name of the service manager. Steve was good about keeping me informed about my truck and when I picked it up. Some basic customer service training is needed as well as learning the names of the people you work with. More

by J&T Verified Customer Verified Customer

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