Steve Wenham | Page 7

Battery replacement Great expericence with battery replacemt weather warranty . The service took longer time but the reason was performing the ready many times to make s Great expericence with battery replacemt weather warranty . The service took longer time but the reason was performing the ready many times to make sure the battery is not performing well. Good service More

by RANDARAFAT2000 Verified Customer Verified Customer

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Very Satisfied Very grateful. Thank you for helping me, especially with a recent Bankruptcy filing. Did not think I’d be able to get anyone to help me, especially wi Very grateful. Thank you for helping me, especially with a recent Bankruptcy filing. Did not think I’d be able to get anyone to help me, especially with having filed BK so recently. When I got the letter in the mail saying what could be offered to me I didn’t believe it but it was true! I am so appreciative of the deal I was able to get. Thank you for the work put in to help me with my fresh/new start. More

by ASHLIESPEARS Verified Customer Verified Customer

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Issue not resolved I’ve taken my Toyota Tundra in for the same issue two times and the technicians are unable to diagnose the problem. It’s mis-firing on three cylinders I’ve taken my Toyota Tundra in for the same issue two times and the technicians are unable to diagnose the problem. It’s mis-firing on three cylinders on a weekly basis now, rendering my vehicle useless. My service advisor has been great and keeps me updated, but I’m frustrated with the continued issue. More

by Willhunt Verified Customer Verified Customer

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Quick easy informative If you don't think Kyle, Jim and Steve are awesome then you need awesome lessons. Thanks to them my rig was completed quickly and I'm set up for my 60 If you don't think Kyle, Jim and Steve are awesome then you need awesome lessons. Thanks to them my rig was completed quickly and I'm set up for my 60K appointment. More

by DEANCASKEY Verified Customer Verified Customer

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Service Manager rude to my wife! The service mgr when my wife dropped off the truck seemed to ignore her. Even when she was standing there obviously waiting to be helped. He looked up The service mgr when my wife dropped off the truck seemed to ignore her. Even when she was standing there obviously waiting to be helped. He looked up at her and without saying anything he decided to make phone calls. She had to go to the on duty dealership manager to ask for help. He was unwilling to take any time to help and merely sent out the closest sales closer to deal with it. This guy didn’t even know the name of the service manager. Steve was good about keeping me informed about my truck and when I picked it up. Some basic customer service training is needed as well as learning the names of the people you work with. More

by J&T Verified Customer Verified Customer

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Helpful and above and beyond They really go above and beyond here and are very friendly! They also reached out to me about my recall and performed it with no charge. :) They really go above and beyond here and are very friendly! They also reached out to me about my recall and performed it with no charge. :) More

by terafultz25 Verified Customer Verified Customer

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Great dealership I giving all 5 stars because Roseville Toyota have alote of cars , vand and truck many Option most important is sale person very helpful, Manager and I giving all 5 stars because Roseville Toyota have alote of cars , vand and truck many Option most important is sale person very helpful, Manager and supervisor helpings me and wife to get deal done. I recommend friend to go to shop at Roseville Toyota More

by Kingkong01 Verified Customer Verified Customer

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Excellent service every visit! I bought my car here new five years ago. Roseville Toyota is the only place I trust to fix my baby right the first time! Worry free service for me. I bought my car here new five years ago. Roseville Toyota is the only place I trust to fix my baby right the first time! Worry free service for me. More

by LAM22 Verified Customer Verified Customer

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No call back for blower motor recall parts Went in for a oil change and noise going over a bump.test drive with technician and confirm for the noise. Technician recommned making appointment and Went in for a oil change and noise going over a bump.test drive with technician and confirm for the noise. Technician recommned making appointment and leaving the vehicle. My truck has a blower motor recall. Service writer said parts will come in a week or so. Been almost a month after my service and still haven’t received the call about the blower motor parts in stock. And make appt for recall and noise going over bump. i just want to making sure the noise issue is still under warranty. More

by Ken223 Verified Customer Verified Customer

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Warranty work Toyota will not fix a known issue and the dealership would not give me a loaner. Not devices fault but I feel like they place minimal effort in for me Toyota will not fix a known issue and the dealership would not give me a loaner. Not devices fault but I feel like they place minimal effort in for me More

by Frenchmex Verified Customer Verified Customer

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