Steve Wenham | Page 8

Bad experience went to pick my car up when it came out there is a pan underneath my Toyota 4Runner hanging down I couldn't believe it if I had noticed that I would went to pick my car up when it came out there is a pan underneath my Toyota 4Runner hanging down I couldn't believe it if I had noticed that I would have driven off somewhat I happen to the pan and it would have probably blamed it on me so I was not very happy with my last visit previous visits have been just fine but that's not acceptable that leave a pan hanging down when the customer comes to pick it up More

by TRUMAN Verified Customer Verified Customer

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Exceptional Customer Service I was wowed by your Service Advisor Steve. If your rating system allowed, I’d give him 10 stars! Friendly, thorough, knowledgeable, empathetic to my w I was wowed by your Service Advisor Steve. If your rating system allowed, I’d give him 10 stars! Friendly, thorough, knowledgeable, empathetic to my wants and needs. In the future I’ll start requesting him for my service advisor. More

by JOHN.HANNIS Verified Customer Verified Customer

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Positive and informative Steve was extremely helpful and I felt he had my best interests in mind. He answered all my questions and did not make something up when he didn’t kno Steve was extremely helpful and I felt he had my best interests in mind. He answered all my questions and did not make something up when he didn’t know the answer to one of them. I didn’t not feel like he was “selling” me on anything. Just presented the facts. More

by JMBERTOLI Verified Customer Verified Customer

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Quick and easy I’ve been coming to Eoseville Toyota since October 2014. Since then I’ve rexeived very good service on the part of all parties involved. The gentleman I’ve been coming to Eoseville Toyota since October 2014. Since then I’ve rexeived very good service on the part of all parties involved. The gentleman that I’ve been seeing for the past 3-4 visits has been an exceptionally helpful, friendly, and thorough service rep and he stands out amongst the others. This isn’t to diminish the value of the other service reps, just praise for this one in particular. More

by MASONHUNTERS Verified Customer Verified Customer

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Service I asked to change my license plate gram the put the cheapest one and it is broken again I wanted a good one with good quality I asked to change my license plate gram the put the cheapest one and it is broken again I wanted a good one with good quality More

by HAROONHAIDARI Verified Customer Verified Customer

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Wow service! Always recommend Rosevilletoyota. Super fast quality service and friendly staff, the warring area is very too. I've already referred my daughter and s Always recommend Rosevilletoyota. Super fast quality service and friendly staff, the warring area is very too. I've already referred my daughter and several friends. Thank you Rosevilletoyota More

by PattiS Verified Customer Verified Customer

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Great customer service Steve had a sign up stating he was on lunch when I walked up, I started to go to the girl next to him who was using her cellphone, I thought to myself Steve had a sign up stating he was on lunch when I walked up, I started to go to the girl next to him who was using her cellphone, I thought to myself great another inconsiderate advisor as I had just left Mazda Autonation service center who left a lot to be desired. Steve walked right over to me and offered assistance on the recall we received in the mail on my son's vehicle. Steve was able to get my son an appt next morning with an eta of time. I was very grateful as ots,my son's 1st car and he commutes Steve understood my concern and was courteous, patient, knowledgeable and beyond friendly truly models customer service excellence. I appreciate his time and efforts. Great experience. You can provide an inservice to your neighbors across the road it would be amazing. More

by CRISTIAN22NUNO Verified Customer Verified Customer

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Satisfied Thank you Toyota for always taking care of us and our RAV4! We always leave satisfied and the work that needs to get done is done. We appreciate your Thank you Toyota for always taking care of us and our RAV4! We always leave satisfied and the work that needs to get done is done. We appreciate your honesty thank you, thank you! Sincerely the Enriquez family More

by ROSETTAPIXIEFAN Verified Customer Verified Customer

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Maintenance The service department is the only reason why we keep going back to the Roseville Toyota dealership, we had a horrible experience purchasing our vehic The service department is the only reason why we keep going back to the Roseville Toyota dealership, we had a horrible experience purchasing our vehicle and probably won’t buy another vehicle here(note:we really love Toyota cars and that’s most likely gonna be our next car), but the service department has been amazing every time. Our last visit was a couple months ago, and Steve Wenham took car of us and I have to say that he went above and beyond with his service. Steve was very knowledgeable and professional, he had the right answer for each one of our questions and most importantly, he was super friendly and didn’t make us feel like we were just a number. Thanks again Steve for the great service. More

by ALVAREZ.MARCELO60 Verified Customer Verified Customer

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Flat tire Steve was really helpful getting me a new tire and car serviced. I was disappointed the tire wasn’t covered under warranty from a new car but we were Steve was really helpful getting me a new tire and car serviced. I was disappointed the tire wasn’t covered under warranty from a new car but we were able to figure out a price match after a lot of back and forth calls, but he was very patient More

by CASS Verified Customer Verified Customer

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