Steve Wenham | Page 9

Wow service! Always recommend Rosevilletoyota. Super fast quality service and friendly staff, the warring area is very too. I've already referred my daughter and s Always recommend Rosevilletoyota. Super fast quality service and friendly staff, the warring area is very too. I've already referred my daughter and several friends. Thank you Rosevilletoyota More

by PattiS Verified Customer Verified Customer

Report | Print

Great customer service Steve had a sign up stating he was on lunch when I walked up, I started to go to the girl next to him who was using her cellphone, I thought to myself Steve had a sign up stating he was on lunch when I walked up, I started to go to the girl next to him who was using her cellphone, I thought to myself great another inconsiderate advisor as I had just left Mazda Autonation service center who left a lot to be desired. Steve walked right over to me and offered assistance on the recall we received in the mail on my son's vehicle. Steve was able to get my son an appt next morning with an eta of time. I was very grateful as ots,my son's 1st car and he commutes Steve understood my concern and was courteous, patient, knowledgeable and beyond friendly truly models customer service excellence. I appreciate his time and efforts. Great experience. You can provide an inservice to your neighbors across the road it would be amazing. More

by CRISTIAN22NUNO Verified Customer Verified Customer

Report | Print

Satisfied Thank you Toyota for always taking care of us and our RAV4! We always leave satisfied and the work that needs to get done is done. We appreciate your Thank you Toyota for always taking care of us and our RAV4! We always leave satisfied and the work that needs to get done is done. We appreciate your honesty thank you, thank you! Sincerely the Enriquez family More

by ROSETTAPIXIEFAN Verified Customer Verified Customer

Report | Print

Maintenance The service department is the only reason why we keep going back to the Roseville Toyota dealership, we had a horrible experience purchasing our vehic The service department is the only reason why we keep going back to the Roseville Toyota dealership, we had a horrible experience purchasing our vehicle and probably won’t buy another vehicle here(note:we really love Toyota cars and that’s most likely gonna be our next car), but the service department has been amazing every time. Our last visit was a couple months ago, and Steve Wenham took car of us and I have to say that he went above and beyond with his service. Steve was very knowledgeable and professional, he had the right answer for each one of our questions and most importantly, he was super friendly and didn’t make us feel like we were just a number. Thanks again Steve for the great service. More

by ALVAREZ.MARCELO60 Verified Customer Verified Customer

Report | Print

Flat tire Steve was really helpful getting me a new tire and car serviced. I was disappointed the tire wasn’t covered under warranty from a new car but we were Steve was really helpful getting me a new tire and car serviced. I was disappointed the tire wasn’t covered under warranty from a new car but we were able to figure out a price match after a lot of back and forth calls, but he was very patient More

by CASS Verified Customer Verified Customer

Report | Print

Coustmer service They are very friendly, looking for the best way to help you with your business with them, I really like to deal again with them. They are very friendly, looking for the best way to help you with your business with them, I really like to deal again with them. More

by yaserbasket Verified Customer Verified Customer

Report | Print

Jonathan Pike on Steve's team- fantastic Great place and good workmanship. Very communicative. I'm gonna keep on coming back. Worth the drive from downtown. Very organized. Great customer ser Great place and good workmanship. Very communicative. I'm gonna keep on coming back. Worth the drive from downtown. Very organized. Great customer service. We are very happy. More

by trenouthbills Verified Customer Verified Customer

Report | Print

Unorganized and a waste of time After multiple visits with this group each experience has worsened. The last experience was the tipping point. Our part was ordered to repair the After multiple visits with this group each experience has worsened. The last experience was the tipping point. Our part was ordered to repair the car. Appointment set up and the car was dropped off. We received a call indicating that the wrong part was purchased and that the vehicle is ready for pickup. When my husband arrived there was no apology, no resolution and this was from their manager. This team needs to get organized and improve their customer service. I would not recommend this dealership. More

by Aliciarenee24 Verified Customer Verified Customer

Report | Print

Great Service I would highly recommend the service department at Roseville Toyota. They are friendly, caring, and always do their best to take care of my car and me I would highly recommend the service department at Roseville Toyota. They are friendly, caring, and always do their best to take care of my car and me. They don’t force me to spend money unnecessarily and always do their utmost to help me make the most educated decisions for my vehicle. More

by s.kortum Verified Customer Verified Customer

Report | Print

Service Great service car was wash. I was taking how very good service. Steve did a great job keeping me informed about my trunk. I will recommend Great service car was wash. I was taking how very good service. Steve did a great job keeping me informed about my trunk. I will recommend More

by slilly1990 Verified Customer Verified Customer

Report | Print