My experience has been horrible.
I will never buy another Hyundai. You have lost my business.
I will never buy another Hyundai. You have lost my business.
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by celia_carter
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Browder
Dec 04, 2023 -
Tulsa Hyundai responded
We're truly sorry to hear about your disappointing experience, Celia. Your satisfaction is important to us, and it's disheartening to know we fell short. If there's anything specific you'd like to address or if there's any way we can make amends, please let us know. Your feedback is valuable, and we'd like to do what we can to make things right.
I was very happy with everyone I dealt with at Tulsa
Hyundai. The only thing I didn’t like was paying $100 for a diagnose.
Hyundai. The only thing I didn’t like was paying $100 for a diagnose.
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by MLONGAB
Verified Customer
Verified Customer
Service Price Transparency
Nov 30, 2023 -
Tulsa Hyundai responded
Hi Mlongab! Thank you for sharing your experience with us. We're glad to hear you had a positive interaction with our team. We'll definitely take your feedback about the diagnostic fee into consideration. Your satisfaction matters, and we aim to ensure a great experience overall.
Hi It was my first time to the service department and was
greeted promptly. I was inquiring about a few more estimates and he was happy to get them for me. All in all a very pleasant first experience.
greeted promptly. I was inquiring about a few more estimates and he was happy to get them for me. All in all a very pleasant first experience.
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by cawalker62
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Browder
Nov 27, 2023 -
Tulsa Hyundai responded
Hi CAWalker62, we're glad to hear your first visit was a pleasant one! Prompt service and helpfulness are priorities for us. If there's anything else we can assist you with, feel free to let us know.
Great customer service and very detailed in work done.
Pleased with our first oil change on our new Elantra!
Pleased with our first oil change on our new Elantra!
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by kristi.surrett
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2023 -
Tulsa Hyundai responded
Thanks for letting us know, Kristi! We're delighted to hear that you had a great experience with our customer service and detailed work during your Elantra's first oil change. If there's anything else we can assist you with, please don't hesitate to reach out.
Only problem with the dealership is the issue caused by
construction. There does appear to also be some lack of communication between Oklahoma City office and Tulsa dealership.
construction. There does appear to also be some lack of communication between Oklahoma City office and Tulsa dealership.
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by Mgwartney
Verified Customer
Verified Customer
Other Employees Tagged:
Jacob Weston
Nov 14, 2023 -
Tulsa Hyundai responded
Thanks for your feedback, Mgwartney. Construction can be a hassle, and we understand the importance of smooth communication between offices. We'll make sure to relay your experience to improve these aspects. Your input is appreciated!
Excellent work.
Engine replacement went smoothly and quicker than expected. Staff was extremely helpful and friendly. They even helped prove the engine failure was d
Engine replacement went smoothly and quicker than expected. Staff was extremely helpful and friendly. They even helped prove the engine failure was due to a recall issue and saved us thousands.
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by JAMES_HILDERBRAND
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2023 -
Tulsa Hyundai responded
Thank you for your kind words, James! We're thrilled to hear that your engine replacement went smoothly and that our staff provided excellent service. Saving you money by identifying the recall issue is always our goal. We appreciate your trust and business!
I didn't have a good experience at all paid $99.
95 for a diagnostic thats not the problem, my keys, paperwork and car got lost, my car was there 2 weeks no one called to let me know anything I calle
95 for a diagnostic thats not the problem, my keys, paperwork and car got lost, my car was there 2 weeks no one called to let me know anything I called to check on it sent to voice-mail no return call.I went there and someone told me the advisor I had quit, so I got lost in the system.I am not a satisfied customer at all.I had my brother call to see how much it would cost for the issue that was suppose to be wrong with my car and they gave him a cheaper price maybe since I'm a female they feel they can charge me more,but I feel discriminated to be honest. I have had other problems with Tulsa Hyundai service, but I pray for them to be fair.
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by TSMCKINNEY03
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2023 -
Tulsa Hyundai responded
We apologize for your recent experience and any inconvenience it may have caused, TSMckinney03. To enhance the level of service provided to our valued guests, we have introduced new customer service representatives. We are excited about the upcoming completion of our new facility and hope you will have a more enjoyable experience during your next visit. Thank you for taking the time to share your feedback with us; it is greatly appreciated.