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Steven Buczak
Steven Buczak at Kunes Buick GMC of Greenfield

Steven Buczak | Page 18

service consultant

Kunes Buick GMC of Greenfield

3615 S 108th St
Greenfield, WI 53228

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856 Reviews
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856 Reviews

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856 Reviews of Steven Buczak

October 27, 2022

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Employee Rating

John Paul's really has their act together. Service has always been on time as scheduled, great staff to work with, and repair results have been top notch. More

by GThr5145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 28, 2022

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

October 26, 2022

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Employee Rating

The work was done quickly and accurately. They answered questions I had and made me comfortable while in the dealership. More

by CMJACOBSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 28, 2022

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 21, 2022

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Employee Rating

I am thankful that this well run team is in my hometown. Service has been the best one can expect! More

by WAAMSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris and John, courtesy drivers

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Oct 25, 2022

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 20, 2022

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Employee Rating

They provided service in a timely manner. Their customer service was a good experience. Pleasant. friendly, listened, and answered the issue. More

by maria_foskett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Solomon Bunn, Joseph Carini 

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Oct 21, 2022

Kunes Buick GMC of Greenfield responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 18, 2022

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Employee Rating

The fella that did oil change recommended new tires with 25,000 miles on the car. Don't think so! More

by pattyk1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 20, 2022

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 15, 2022

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Employee Rating

I was charged $93. 00 for a diagnostics test which didn’t go towards the repair cost. when I asked for the diagnostics test I was told their wasn’t one because my vehicl More

by dennis_netter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Oct 18, 2022

Kunes Buick GMC of Greenfield responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 15, 2022

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Employee Rating

I received great service. It was very quick and efficient. 5 star worthy! Will go back again. More

by Maggiewoo061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Solomon Bunn, Joseph Carini 

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Oct 15, 2022

Maggiewoo061 responded

As a woman I was afraid that I may be taken advantage of. You took that fear away. The service department was knowledgeable. Took the time to explain so that I could understand. The pricing was fair.

October 15, 2022

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Employee Rating

Service on recall done promptly, BUT made illumination from headlights WORSE. Tech said it’s an engineering problem More

by Gadsmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 19, 2022

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 11, 2022

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Employee Rating

They have always done a good job. Staff is friendly. Took a little longer than expected but that was ok since I was home More

by GOMEZMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Carini 

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Oct 13, 2022

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

October 10, 2022

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Employee Rating

Steve and Matt in service have always been transparent and honest. They are thorough in explaining the work in a way that makes sense for non-mechanics. We have conversations that help me get to know them More

by Jodi Schmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 12, 2022

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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