Steven Carroll
Steven Carroll at Oakes Kia

Steven Carroll

Finance Manager

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

Contact Me
4.8
178 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

9 yrs, 4 mos

Specialties & Trainings

Kia Cerified

4.8

178 Reviews

Write a Review

178 Reviews of Steven Carroll

October 21, 2025

Dealership Rating
Employee Rating

This was the second car we purchased through Oaks Kia. My parents have also purchased a vehicle from there. It was a wonderful experience no pressure. All questions was answered. We are very satisfied wit More

by barryteresawayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Iverson

Oct 22, 2025

Oakes Kia responded

Thank you for your continued trust in Oakes Kia, and for sharing your family's positive experiences, Barry! We’re thrilled to hear you felt well cared for and had a pressure-free experience. Enjoy your new vehicle!

October 16, 2025

Dealership Rating
Employee Rating

The staff does a great job of working with customers to find the right car for them. More

by C.M.
Recommend Dealer
Yes

Other Employees Tagged: Gloria Lillich, Max Martin

Oct 17, 2025

Oakes Kia responded

We love seeing 5-star reviews here at Oakes Kia. Thanks, C.M.!

October 15, 2025

Dealership Rating
Employee Rating

Stacy and Steve were a pleasure to work with. Very professional and knowledgeable about the car and the process. They accepted my counteroffer within hours and we had a deal. No haggling, just More

by hendersonappr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stacy Blohm

Oct 16, 2025

Oakes Kia responded

Thank you for sharing your excellent feedback about Stacy and Steve! We are glad your experience was exceptionally smooth. Thank you for choosing Oakes Kia!

October 13, 2025

Dealership Rating
Employee Rating

I felt I was told one thing then it changed after I signed the paperwork. More

by dllowman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dashon Adams

Oct 14, 2025

Oakes Kia responded

It's hard to hear that you didn't receive the five-star service we expect for all of our guests. I understand that you're upset, but I would really appreciate the chance to speak with you about this to see if there is anything I can do to help. I have listed my contact information below and hope to hear from you. Thank you, Meaghan Hill - General Sales Manager - 816-474-2900

October 10, 2025

Dealership Rating
Employee Rating

My sales agent, Taylor, was wonderful. She was kind and informative throughout the whole buying process. Our issues started when we were handed off to others. I wired a down payment to More

by karnacarlson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Taylor Cook

Oct 14, 2025

Oakes Kia responded

I'm glad to know Taylor provided a great buying experience, but I'm sorry for the inconvenience and frustration caused by our processes after that. It's disappointing to hear about your interaction with the finance department, as we aim to provide a respectful and friendly atmosphere for all customers. If you would like to further discuss these events, please feel free to reach out at any time. We'd appreciate the opportunity to make things right. Thank you, Meaghan Hill - General Sales Manager - 816-474-2900

October 09, 2025

Dealership Rating
Employee Rating

Gloria and Max were amazing and deserve all the stars and helped me every step of the way and were very kind. More

by ladyellis2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2025

Oakes Kia responded

Thank you for sharing your experience with Gloria and Max! We will pass along your kind words to them. We hope to see you again at Oakes Kia!

October 05, 2025

Dealership Rating
Employee Rating

We had a great experience with the finance manager at Oakes Kia. He was extremely friendly and made us feel comfortable right away. He took the time to clearly explain the extra warranty options and answ More

by vaidehi.chaubal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bailey Boggs

Oct 06, 2025

Oakes Kia responded

We’re delighted to hear about your positive experience with our finance team at Oakes Kia! It's great to know you felt comfortable and well-informed throughout the process. We truly appreciate your recommendation and wish you many confident miles ahead!

October 03, 2025

Dealership Rating
Employee Rating

The entire transaction took longer than expected but only because they were busy. Excellent customer service. I have never been to Oakes before, they had the car I wanted. More

by dobsonshannon211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Arechiga

Oct 06, 2025

Oakes Kia responded

We apologize for the extra time, but we're glad you found the right car and experienced excellent service. We truly value your business and hope to see you again at Oakes Kia! Safe travels!

October 03, 2025

Dealership Rating
Employee Rating

Great experience with the staff at Oakes Kia. No pressure sales and very knowledgeable about the vehicles they sell and service. I highly recommend Oakes Kia if you’re looking for your next veh More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2025

Oakes Kia responded

We’re so pleased to hear you had a great experience with our team, James! Thank you for choosing Oakes Kia and recommending us! Enjoy your new car!

October 03, 2025

Dealership Rating
Employee Rating

Love my 2025 Kia Soul. I like the trade in for my vehicle. Good, once they got my financing fixed. More

by hawkinslee
Recommend Dealer
Yes

Other Employees Tagged: Bob Lackland, Joshua Rhodes

Oct 06, 2025

Oakes Kia responded

We are thrilled to hear that you are enjoying your 2025 Kia Soul. Thank you for working with our Oakes Kia team!

1
...

Dealership Inventory (840 Vehicles)

new 2025 Kia Sorento car, priced at $40,419
2025 Kia Sorento
new
Glacial White Pearl exterior
Automatic
All-wheel Drive
new 2025 Kia Telluride car, priced at $40,592
2025 Kia Telluride
new
Glacial White Pearl exterior
Automatic
All-wheel Drive
new 2026 Kia Carnival car, priced at $34,888
2026 Kia Carnival
new
Panthera Metal exterior
Automatic
Front-wheel Drive
used 2019 Dodge Challenger car, priced at $64,500
2019 Dodge Challenger
used
Sublime Pearlcoat exterior
Automatic
Rear-wheel Drive
used 2022 Ram 1500 car, priced at $69,500
2022 Ram 1500
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Kia Sportage car, priced at $30,807
2026 Kia Sportage
new
Wolf Gray exterior
Automatic
All-wheel Drive