Steven D'Alterio | Page 9
Service Advisor
Pacifico Ford
6701 Essington Avenue
Philadelphia, PA 19153
Dealership Experience
33 yrs
94 Reviews
Write a Review94 Reviews of Steven D'Alterio
February 08, 2013
My experiences at Pacifico Ford have been great! This is my second lease and my salesman is Rocky DeGregorio. Rocky makes me and my family feel like family. He takes the time to make you feel and ease and my second lease and my salesman is Rocky DeGregorio. Rocky makes me and my family feel like family. He takes the time to make you feel and ease and he understands your needs in an automobile. He is knowledgeable in every aspect of the business and provides his customers with a thorough explanation. I have contacted Rocky several times during my last lease in a panic and he always accepts my calls and sets my mind at ease. If he's not certain about a situation, he puts you in contact with the proper department. He maintains contact with his customers simply to find out how much you're enjoying your car or to even wish you a happy birthday! Now that's your ideal salesman. Thanks and continued success, Rocky! Thanks to Jay Singer for making us feel comfortable during the financial part of the lease. I always like to give a special "shout out" to Steve D'Alterio who continues to provide quality maintainence on my car. More
Other Employees Tagged: Rocky De Gregorio, Jay Singer
January 31, 2013
Quick lane is the best alternative for maintaining my fleet of vehicles. Appointment or not, service is usually fast and quality. Through years of dealing with Steve, I know I am getting the right re fleet of vehicles. Appointment or not, service is usually fast and quality. Through years of dealing with Steve, I know I am getting the right repairs and maintenance. More
September 26, 2012
I come to this facility regularly for routine maintenance. I have always had great service in a timely manner. If there was a "xxxx-up" in that visit, I was kept up to date with any changes requi maintenance. I have always had great service in a timely manner. If there was a "xxxx-up" in that visit, I was kept up to date with any changes required, and delays in completion without having to ask. I have always received a high quality of work, without any rework required. Travis and Steve have always met me with a friendly and professional demeanor. My overall experience at the Quick Lane (where I go for my routine maintenance) is very positive. I come here every time, it's quick and complete. As far as price, my vehicle is part of a fleet maintenance program, and thus I don't really have a comparison. I drive my own vehicle so little, that the cost for maintenance on it is negligible. More
August 23, 2012
I just leased a new car. I came in the store to find a certain type of car oil. I knew it was Valvoline but didn't know which exact one that I needed or I should need. Travis asked me did I need help. I e certain type of car oil. I knew it was Valvoline but didn't know which exact one that I needed or I should need. Travis asked me did I need help. I explained my situation and showed my a variety of Valvoline oil products from next gen to high mileage. I didn't know they even made so many variety's of oil. I was very satisfied with the help that I received. I went to check out but before I did Steve asked me did I have any other needs and something popped into my head. Steve then assisted me with some advice and products about detailing my own car. They both helped me out a lot and I would recommend them over and over. More
June 29, 2012
I have been using this dealership for years and have always been treated with the best care and service. I would recommend this dealership for all your service needs! always been treated with the best care and service. I would recommend this dealership for all your service needs! More
May 27, 2012
CAR WAS MAKING A NOISE...TRAVIS INFORMED ME NOT TO WORRY THAT THEY WOULD FIND OUT WHAT WAS WRONG.....I MENTIONED TO STEVE THAT I NEEDED CAR AT SPECIFIC TIME SO I COULD GO TO WORK.....MY CAR WAS FIXED AND I THAT THEY WOULD FIND OUT WHAT WAS WRONG.....I MENTIONED TO STEVE THAT I NEEDED CAR AT SPECIFIC TIME SO I COULD GO TO WORK.....MY CAR WAS FIXED AND I RECEIVED CAR IN ENOUGH TIME TO MAKE IT TO WORK I WAS VERY PLEASED WITH SERVICE AND VERY PLEASED WITH STEVE AND TRAVIS PROFESSIONALISM More
Other Employees Tagged: travis and steve
May 22, 2012
I always have a good experience when I visit Pacifico Ford. The employees are always courteous and friendly. They handle my vehicle with care and in a timely manner. I would recommend this dealership to Ford. The employees are always courteous and friendly. They handle my vehicle with care and in a timely manner. I would recommend this dealership to my family and friends. More
Other Employees Tagged: Stephen Dalterio and Travis
April 26, 2012
I always have a good experience and excellent service when ever I visit Pacifico Ford. I would recommend this dealership to friends & family. Its always a pleasant and welcoming environment. when ever I visit Pacifico Ford. I would recommend this dealership to friends & family. Its always a pleasant and welcoming environment. More
Other Employees Tagged: Stephen Dalterio & Travis
February 29, 2012
I have always had good experiences when dealing with Pacifico Ford. I also receive excellent and professional service from both Steve and Travis when having my oil changed etc. Pacifico Ford. I also receive excellent and professional service from both Steve and Travis when having my oil changed etc. More
Other Employees Tagged: Steve Dalterio and Travis
January 31, 2012
Steve has provided honest and comprehensive service ever since we started using Quick Lane. I trust that we will receive honest and quality service to our fleet of vehicles. since we started using Quick Lane. I trust that we will receive honest and quality service to our fleet of vehicles. More
Other Employees Tagged: Steve Dalterio