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Steven Diaz-Drago
Steven Diaz-Drago at Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi
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Steven Diaz-Drago | Page 2

Assistant Service Manager

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

16600 NW 57th Ave
Miami Lakes, FL 33014

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4.3
277 Reviews
4.3

277 Reviews

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277 Reviews of Steven Diaz-Drago

September 07, 2023

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Employee Rating

Steven is the absolute greatest rep, always takes great care of me and my vehicle. More

by josue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Wilcox

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Sep 07, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to see you back with us again!

September 04, 2023

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Employee Rating

Good service. Responsible managers. Stephen is really cool guy! We’ll be back again to maintain my trucks More

by bohdanshukh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Elvis Gamez, Chris Wilcox, John Wood, Stephen Kopecy, Jesus Francos, Irving Gonzalez, Joe Calabro

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Sep 05, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 31, 2023

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Employee Rating

La primera persona en la fila para un cambio de aceite y se demoraron 4 horas creo q se les fue la mano otras veces lo hacen en 1 hora pero está vez se lucieron con una señora q es hasta impedida física . More

by CHIQUI1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Elvis Gamez, Chris Wilcox, John Wood, Stephen Kopecy

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Aug 31, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"CHIQUI1997" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 31, 2023

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Muy buen trabajo excelente atención gracias por todo recomendare a varios amigos a comprar ahí More

by MARLONIGARZA519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Elvis Gamez, Chris Wilcox, John Wood, Stephen Kopecy

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Aug 31, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you again for this positive feedback, Marloon!

August 30, 2023

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Excelente servicio que brindan. Fueron muy profesionales y me contestaron todas las dudas que tenia. More

by INESITAMORENO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Elvis Gamez, Chris Wilcox, John Wood, Stephen Kopecy

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Aug 31, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you again for this positive feedback, Agustin!

August 22, 2023

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Employee Rating

best service and atención at costumer i recomend ed those place any time for you car More

by oscar19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Elvis Gamez, Chris Wilcox, John Wood, Stephen Kopecy

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Aug 22, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 19, 2023

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Employee Rating

I wish I could give zero stars! Irresponsible employees but what can you expect when they have careless managers More

by k_aleman86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stephen Kopecy, Jose Inoa , Giovanni

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Aug 21, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 18, 2023

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Employee Rating

I had to take the pickup to another Dodge dealer to get it fix because the tech at Miami Lakes Dodge doesn’t know crap about mechanic…. Unbelievable but is reality..! More

by NEONPAPI97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Elvis Gamez, Chris Wilcox, John Wood, Stephen Kopecy

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Aug 18, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"NEONPAPI97" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 12, 2023

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Employee Rating

I felt that I was in a place full of robots. No one was disrespectful or rude, but no one really cared or tried to help me, didnt look out for me. From the service advisor to the person handing More

by LEO00024
Recommend Dealer
No
Helpful 1
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Aug 14, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 09, 2023

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Employee Rating

I love that beautiful place the people are beautiful I recommend a lot thanks for everything More

by SACERIOLISNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Elvis Gamez, Chris Wilcox, John Wood, Stephen Kopecy, Jesus Francos, Irving Gonzalez, Joe Calabro

Helpful
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Aug 09, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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