Steven Lee | Page 30

I have over 40 years of experience purchasing new cars. The professionalism demonstrated by Steve Lee, the salesman, and Phil Roe, the sales manager, was outstanding. Steve had a thorough understanding of The professionalism demonstrated by Steve Lee, the salesman, and Phil Roe, the sales manager, was outstanding. Steve had a thorough understanding of the vehicle's features and equipment making my selection and delivery smooth and enjoyable. Phil worked directly with me on the numbers, giving me a clear and complete understanding of the financial side of the transaction. There was no noticeable pressure to consummate the purchase. More

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I had been serching for a 528i without much luck finding what I was looking for. I sent an e-mail to Braman BMW and had an immediate return call. Three people were helping find me the right car. Steven Le what I was looking for. I sent an e-mail to Braman BMW and had an immediate return call. Three people were helping find me the right car. Steven Lee found exactly what I was loking for in their Miami dealership. They had the car transported to the Jupiter dealership to help save me the trip to Miami. When I arrived, they had all the paperwork done and made this a pleasuable car buying experience. Steve also took plenty of time showing me all the car's systems and help set the car up for me. It was well worth the 4 hour drive to work with this group. I will highly recommend them to anyone looking for a BMW More

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Given that I reside in Pa, I learned of this dealership via the internet and was initially hesitant to consider a vehicle purchase from a dealership as far away as Florida. However, Steven Lee with Braman via the internet and was initially hesitant to consider a vehicle purchase from a dealership as far away as Florida. However, Steven Lee with Braman Motorcar went to great lengths to work with me over the phone and via e-mail in answering questions about the vehicle. Phillip Roe was very helpful in final price negotiation and Marlin Randle greatly facilitated paperwork processing. Steven Lee was courteous enough to pick me up at the airport and provide a 20 minute ride to the dealership. Steven was in every way above and beyond in all professional courtesies and made the viewing of the vehicle and pick up process a very relaxing and efficient experience. In the end, the vehicle was as-advertised (options, features, etc) and in very nice condition. My wife and I are very pleased with this vehicle purchasing experience and very thankful to the staff at Braman Motorcars. More

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In the last 34 years of purchasing automobiles, working with Steven Lee at Braman BMW Jupiter was by far the best car buying experience I have ever had. After very little sleep the night before, I don't th with Steven Lee at Braman BMW Jupiter was by far the best car buying experience I have ever had. After very little sleep the night before, I don't think I was in the greatest mood when I entered the dealership that day. However, Steven was extremely pleasant and was the exact opposite of the stereotypical "Car Salesman." He is definitely a guy you would want to hang out with and have as a buddy. He also is very knowledgable on all aspects of the car. We came to a transaction without any high pressure tactics or any other unpleasantness. Also, after the deal was done, Steven spent close to an hour familiarizing me with every aspect of the vehicle and how to operate all the controls( and there are a lot of devices and features on this car.) He also has followed up with several phone calls already. Overall, he has proven to me that there are still those rare individuals out there who will go that extra mile to be a courteous professional. I would highly reccomend to anyone in the area looking to buy a BMW to deal with Steven Lee. And I must say I was very impressed with the entire staff at the dealership. More

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Without any doubts this has been by far my best experience with a car dealer. From the first contact by phone with Cathryn Winschel, to the last minute I spent at Braman Motorcars Jupiter with Stev experience with a car dealer. From the first contact by phone with Cathryn Winschel, to the last minute I spent at Braman Motorcars Jupiter with Steve Lee my Client Advisor, Michael Trapasso the General Sales Manager, and Marlin Randle the Finance Coordinator, I can only say I was trated in a way I have never been. All the staff at this dealership deserves my admiration and gratitude for their proffesionalism and kindness. I can not say but great things about this dealership and I will for sure recommend it to all my friends. I will gladly travel again from my home in Miami to Jupiter (1 1/2 hours) next time me or any one at home plans on buying or leasing a new or used car. Once again, this has been my best experience ever, congratulation to Braman Motorcars Jupiter for doing business the way they do. More

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I must start off by saying I dread even the thought of the car buying experience. I started off my day yesterday really not knowing what I wanted and full off anxiety, I had my back against the wall. I ha the car buying experience. I started off my day yesterday really not knowing what I wanted and full off anxiety, I had my back against the wall. I had visited several dealerships on line and then proceeded to venture out to talk to some salesman. I stopped by several dealerships and was not all impressed with what they had to offer. I was on my way home and a friend i was talking to gave me the idea to stop by BMW. I have always been a fan of BMW and the company I work for does a lot of business with BMW. I walked in and immediately was greeted by Steven Lee, I remembered him from a previous time that my wife and I had stopped by. He was very hospitable from the moment we shook hands to the moment I drove off the lot, actually to the follow up call this morning. Steven and Mike Trapasso made a dreaded experience very pleasant. They both represented themselves as true professionals. I appreciate when people that I do business with approach their work with integrity and respect for the customer. I was very pleased with the the time I spent with these gentlemen and feel that I have entered a long trusting relationship with an automobile company. I look forward to visiting again when it is time to get my wife a new car. Thanks for help and hospitality. More

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Steven was very helpful with all my questions and requirements for purchasing a new BMW X3. He is a great asset to your company!! His responsivness and follow up is remarable!! Ture customer service, requirements for purchasing a new BMW X3. He is a great asset to your company!! His responsivness and follow up is remarable!! Ture customer service, the way it is supposed to be!! Sincerely, Lisa & Jim Graganella More

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Our experience with buying a new car with Stephen Lee was great. He is professional and made the process go smoothly. We will recommend Steven and Jupiter BMW to others. great. He is professional and made the process go smoothly. We will recommend Steven and Jupiter BMW to others. More

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I have had many cars over the years, including other BMW's, Lexus, Mercedes etc.. Never have I dealt with a more pleasant, honest and great sales person as Steven Lee. He always answered my questions, BMW's, Lexus, Mercedes etc.. Never have I dealt with a more pleasant, honest and great sales person as Steven Lee. He always answered my questions, got right back to me either on the phone, email or text. When I picked up my car yesterday, after waiting (patiently) for over 8 weeks for it to arrive, not only was Steven waiting with all my paperwork ready, but going over and signing all the fiance papers with Marlin was easy and great! Then Steven took over an hour to go over EVERY detail of the car with me and how everything worked. No salesperson has every done that. I would highly recommend him to any of my family/friends!! Ina Metsky More

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We had purchased from Steven in the past and really only wanted to do business with him. The purpose of the visit was to check inventory on a certified 535i and we ended up getting a respectable deal on a 2 wanted to do business with him. The purpose of the visit was to check inventory on a certified 535i and we ended up getting a respectable deal on a 2011 535i so it was a positive experience all around. Steven certainly aims to make sure his customers are pleased with their experience. More

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