Steven Lee | Page 32

My husband and I purchased a 2007 335i from Braman. The purchase was smooth and Steven Lee went above and beyond in customer service. After the purchase we started to have some problems with the car and purchase was smooth and Steven Lee went above and beyond in customer service. After the purchase we started to have some problems with the car and ended up being frustrated with the whole service end. The service manager at Jupiter was helpful and did his best with what was going on. I think alot is growing pains at their new Jupiter location and now believe it is being addressed. Once Steven Lee got back into the picture our concerns were addressed and we are happy to continue to do business with Braman Jupiter. It is important to us to feel that we can trust the people that service our car (which we happen to love despite a few issues) and I feel that they understand and strive to do this. Thank you Braman Jupiter for taking the time to care and listen to us. More

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Steven Lee was very friendly and helpful. Got the car I wanted for the price I wanted. Wasn't too pushy and was upfront about everything. He made sure I left very happy. The car had a buzzing sound in the wanted for the price I wanted. Wasn't too pushy and was upfront about everything. He made sure I left very happy. The car had a buzzing sound in the windshield so he took it in for service, gave me a different new bmw, drove the car to me the following day. Very good customer service and knowledge of the car. Provided a great first time BMW experience. More

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It was the best experience I have had purchasing a used car with a trade in. Steve did is homework on all fronts and I felt very confident in his abilities and trusted his word. I am a loyal BMW customer b car with a trade in. Steve did is homework on all fronts and I felt very confident in his abilities and trusted his word. I am a loyal BMW customer but with Steve there to represent my interests, I fell even better. More

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Steven Lee was very professional and thorough during the entire sales process as were the others that I dealt with at Braman Motorcars. I have come to expect this quality of service in this being my 5th B entire sales process as were the others that I dealt with at Braman Motorcars. I have come to expect this quality of service in this being my 5th BMW purchase. I would highly recommend both Mr. Lee and this dealership to friends and family. More

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I live in WPB and I drove to Jupiter to look at a specific BMW they had but unfortunately it was sold the day prior. But Cathryn and Steven were able to find one at another dealer and went through th specific BMW they had but unfortunately it was sold the day prior. But Cathryn and Steven were able to find one at another dealer and went through the process to find me what I wanted and came though. More

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Its an Awesome Experience being at Braman Jupiter. I Its an Awesome Experience being at Braman Jupiter. I stay in BOCA RATON and have been to several BMW dealers like one in coconut creek vista bmw, p Its an Awesome Experience being at Braman Jupiter. I stay in BOCA RATON and have been to several BMW dealers like one in coconut creek vista bmw, pompano vista bmw, braman miami, braman westpalm beach, ft.lauredel bmw and also other car dealers like carmax, offlease. I Did a good research on the car which i wanted. I drove all the way to Jupiter bmw which is almost 50 miles away from my place as they offered best prices compared to any BMW in florida. After being there i had a complete family experience and it was empowered with a great TEAMWORK. STEVEN LEE (sales man) took me to test drive, he explained about every car available. He even taught me how to use several other features available in bmw which i never know. He is very friendly and caring person who actually made me stick to BRAMAN BMW JUPITER. This small paragraph is not enough to appreciate him. CATHRYN WINSCHEL (Internet)who gave me a good deal on the internet. MIKE TRAPASSO (Manager)was cool and really quick. He has demonstrated a strong willingness to work with me to get the bmw. Helped in slicing the price as i was limited to my own budget. He stayed till almost midnight to help me. I was soo pleased with his kindness. Finally after the deal i went to MARLIN (finance): He gave me really a good interest rate. Unfortunately things did not go well from my side as i really have very low credit score. But he has given me few options where i have saved lot of money on interest rate. I bet i had BEST deal. Marlin is a empathetic listener and makes each customer know he values their time. Thanks for his patience in dealing with me. This is not done yet.....after the paper work they also had another challenge. I got my old car along with me driving all 50 miles to JUPITER from BOCARATON. And STEVEN LEE (salesman) drove all 50 miles from JUPITER to BOCA RATON to get my BMW and also he needs to go 50 miles back. No Car salesperson in this world would drive 100 miles and take you home. What a commitment!!!! I got no words to describe him. BRAMAN JUPITER.....U GUYS ARE AWESOME... Buying a car is a big thing....thanks for making it simple for me....:) More

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My experience was one that can not be matched. I was able to purchase the car I wanted at a reasonable rate. I am very thankful for my new car! I appreciate everyones participation involved in my new car pur to purchase the car I wanted at a reasonable rate. I am very thankful for my new car! I appreciate everyones participation involved in my new car purchase and I want to express how excited I am. Thank you all ! More

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This is my second BMW that I have purchased with Steven’s help. I both cases Steven was patient and professional in working and understanding what I was looking for in a new car. He knows his inventory a help. I both cases Steven was patient and professional in working and understanding what I was looking for in a new car. He knows his inventory and the features each model had, that made my decision so easy. I am defiantly a loyal Steven Lee customer and highly recommend him if you in South Florida. More

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I purchased a brand new BMW 335is and could not be happier! The service was incredible and assertive. This is what I consider to be the best experience I have ever had when purchasing a vehicle period happier! The service was incredible and assertive. This is what I consider to be the best experience I have ever had when purchasing a vehicle period. I am thankful for all the assistence in making sure that I was able to go home with the car I desired. Thank you! Justin Harris More

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I was unaware of a couple of fees..695 for traded car and processing fee...Steve was very accommodating and helpful and seemed to genuinely enjoy showing us the different cars and the specific characteristic processing fee...Steve was very accommodating and helpful and seemed to genuinely enjoy showing us the different cars and the specific characteristics of each. Catherine was very attentive to my needs and very supportive of my concerns which I appreciated. Mike was available for trade discussion and Marlin was very helpful in processing my personal loan papers. Thank you all for a very pleasant experience. More

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