Steven May | Page 11

Prompt professional service Check engine light came on and immediately went to Noller Service. I was greeted in a professional manner. The repair was done ahead of estimated ti Check engine light came on and immediately went to Noller Service. I was greeted in a professional manner. The repair was done ahead of estimated time. Visit was a great endorsement of extended warranties. More

by kenwpeterson Verified Customer Verified Customer

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They take care of my concerns in a timely manner I called to see when I could take my car in. They gave me a time and I took it there. They fixed the car in one hour while I watch TV. Very satisfi I called to see when I could take my car in. They gave me a time and I took it there. They fixed the car in one hour while I watch TV. Very satisfied with how they fixed my car. More

by Juanita Verified Customer Verified Customer

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Service on my 250 Diesel Great service advisor & service department. Easy to make appointment, very quality repairs. Friendly and knowledgeable employees. Vehicle was complete Great service advisor & service department. Easy to make appointment, very quality repairs. Friendly and knowledgeable employees. Vehicle was completed in a timely manner, with all items checked. More

by fxdwgherrell Verified Customer Verified Customer

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Great Service and Sales Service personnel are very knowledgeable and they get the job taken care of the first time and in a timely manner. Sales staff is great to work with. Service personnel are very knowledgeable and they get the job taken care of the first time and in a timely manner. Sales staff is great to work with. More

by lmartin10 Verified Customer Verified Customer

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Very helpful and responsive to our problems.. Steve May took good care of us. The car was finished when promised and I was offered a ride to the shop to pick up car. Steve May took good care of us. The car was finished when promised and I was offered a ride to the shop to pick up car. More

by govguru Verified Customer Verified Customer

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Great job I'm always treated well and Steve is very personable. I have taken all my ford vehicles to this dealer. I would recommend this dealer. I'm always treated well and Steve is very personable. I have taken all my ford vehicles to this dealer. I would recommend this dealer. More

by Sanchez.david Verified Customer Verified Customer

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Service for a noise under hood and oil change Apparently after 224,000 miles my truck is not burning some oil That explains the noise I was hearing. Appreciate the fact your guys do not recommen Apparently after 224,000 miles my truck is not burning some oil That explains the noise I was hearing. Appreciate the fact your guys do not recommend unnecessary work. More

by todd34 Verified Customer Verified Customer

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Great Experience! Everyone at Laird Noller Ford is great to deal with. They make buying and servicing your vehicle a painless experience! We have bough several vehicles Everyone at Laird Noller Ford is great to deal with. They make buying and servicing your vehicle a painless experience! We have bough several vehicles from them over the last couple years and each time we feel we are treated fairly and valued as a customer. Thank you Laird Noller Family and we will definitely be back again! More

by joshbarr Verified Customer Verified Customer

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Very good team to work with. Fair, honest and up front. Steve and the mechanic worked hard to get the old truck suspension in tip top shape. Great job guys! team to work with. Fair, honest and up front. Steve and the mechanic worked hard to get the old truck suspension in tip top shape. Great job guys! More

by Duane Freund Verified Customer Verified Customer

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Terrible customer service I had a recall that needed a quick fix and was told to bring my car in early in the morning. I walked into the service office and four guys were worki I had a recall that needed a quick fix and was told to bring my car in early in the morning. I walked into the service office and four guys were working away at their computers and it took about 4-5 awkward minutes before I was even acknowledged! Then when I picked the car up in the afternoon, I got the exact same treatment. I was then directed to see the cashier, so I walked up and she was taking some notes and it took her a good minutes to minute and a half to finish her notes, stuff them in a file and then ask how she could help me. No, “I’ll be with you in a moment” nothing. I am sure she was aware I was there. Then I was given a receipt and sent back to the service center where someone would bring my car to me. It took nearly 10 minutes for my car to be brought to me, although I could see it parked just outside the doors and I could have easily walked to it and moved forward with my day. Terrible experience!! Avoid the service department at all costs unless you enjoy rude employees and bad customer service. More

by Notahappycustomer Verified Customer Verified Customer

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