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Steven May
Refer Me
104 Reviews
Dealership Experience
24 yrs, 2 mos
Industry Experience
43 yrs, 9 mos
Languages Spoken
English
104 Reviews
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104 Reviews of Steven May
October 02, 2018
Very good team to work with. Fair, honest and up front. Steve and the mechanic worked hard to get the old truck suspension in tip top shape. Great job guys! team to work with. Fair, honest and up front. Steve and the mechanic worked hard to get the old truck suspension in tip top shape. Great job guys! More
by Duane Freund
Verified Customer
Helpful 
October 01, 2018
Terrible customer service I had a recall that needed a quick fix and was told to bring my car in early in the morning. I walked into the service office and four guys were worki I had a recall that needed a quick fix and was told to bring my car in early in the morning. I walked into the service office and four guys were working away at their computers and it took about 4-5 awkward minutes before I was even acknowledged! Then when I picked the car up in the afternoon, I got the exact same treatment. I was then directed to see the cashier, so I walked up and she was taking some notes and it took her a good minutes to minute and a half to finish her notes, stuff them in a file and then ask how she could help me. No, “I’ll be with you in a moment” nothing. I am sure she was aware I was there. Then I was given a receipt and sent back to the service center where someone would bring my car to me. It took nearly 10 minutes for my car to be brought to me, although I could see it parked just outside the doors and I could have easily walked to it and moved forward with my day. Terrible experience!! Avoid the service department at all costs unless you enjoy rude employees and bad customer service. More
by Notahappycustomer
Other Employees Tagged: Roland Stallbaumer, Jolene Piper, Patricia Naylor , Greg Hanna, Rick Vandonge, Scott Watson, Sierra Weber, Raymond Wockenfuss
September 29, 2018
Airbag Replacement It took Ford (corporate) almost two years to get the parts, but once they did, Laird Noller got it installed quickly. Good job Laird Noller. It took Ford (corporate) almost two years to get the parts, but once they did, Laird Noller got it installed quickly. Good job Laird Noller. More
by Greenguy
Other Employees Tagged: Wayne Stallbaumer
September 29, 2018
Loved the attention to detail I brought my vehicle in for an undiagnosed problem and Steve May was acceptional in his reassurance that my vehicle would be fixed and finished on tim I brought my vehicle in for an undiagnosed problem and Steve May was acceptional in his reassurance that my vehicle would be fixed and finished on time and save me the most money in its repair he is top notch. Thank You Laird Noller Ford you Staff are informative true professionals. More
by Lkurt
Other Employees Tagged: Eric Tucker, Jolene Piper
September 24, 2018
Steve May The service department dose every thing they can to get yo in and out. Steve May is very prompt on getting you called with the problem and the cost. T The service department dose every thing they can to get yo in and out. Steve May is very prompt on getting you called with the problem and the cost. The Service Department from Top Management to the guys on the floor are great. More
by xxxx
Other Employees Tagged: Wayne Stallbaumer
September 14, 2018
It was great as always!! I have always had a great experience working with the service department at Laird Noller. Steve May has taken care of the services that I have ever n I have always had a great experience working with the service department at Laird Noller. Steve May has taken care of the services that I have ever needed and he does a Great Job!! More
by WILLMORE5352
Other Employees Tagged: Morgan Franklin, Roland Stallbaumer , Douglas Duffy, Kevin Markley, Wayne Stallbaumer, Gary Williams
September 13, 2018
Steve May does a great Job The service department is great and always completes their work with very little come backs. They take the time to do it right. Wayne and Steve are gr The service department is great and always completes their work with very little come backs. They take the time to do it right. Wayne and Steve are great. More
by xxxx
Other Employees Tagged: Wayne Stallbaumer
September 12, 2018
Great staff Your staff was great. Especially Jason Woolington. We have done business with him before. 👍👍 LOVE our new pickup. Will recommend your dealership Your staff was great. Especially Jason Woolington. We have done business with him before. 👍👍 LOVE our new pickup. Will recommend your dealership to our friends. Thank you More
by Carguy 1934
Other Employees Tagged: Joe Noller, Jason Woolington
September 12, 2018
Outstanding service From being greeted by Steve May, he directed me to the waiting area and kept me informed throughout the wait. Communication is the key to a great exp From being greeted by Steve May, he directed me to the waiting area and kept me informed throughout the wait. Communication is the key to a great experience, while you are waiting. Waiting area was comfortable all around this was a great visit. More
by d_fuerstenberg
September 12, 2018
Great service every time I go there. I have done business with Noller for years and never disappointed. There service Dept is top notch. I no longer live in Topeka but have my service wor I have done business with Noller for years and never disappointed. There service Dept is top notch. I no longer live in Topeka but have my service work done when I come back to visit family. More
by Marc1958
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