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Steven May
122 Reviews
Dealership Experience
26 yrs, 3 mos
Industry Experience
45 yrs, 10 mos
Languages Spoken
English
122 Reviews
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122 Reviews of Steven May
December 03, 2018
They take care of my CMaz I always feel confident in letting Laird Noller maintain my CMax. They are friendly and knowledgeable. I have had some long waits there, however, wh I always feel confident in letting Laird Noller maintain my CMax. They are friendly and knowledgeable. I have had some long waits there, however, when I am in to get my oil changed, even WITH an appointment. More
by LDSEAVER
Verified Customer
November 28, 2018
No comments at this time Didn't like that I was charged for a comp service that I could get because your online appointment schedule wasn't working and was charged for the com Didn't like that I was charged for a comp service that I could get because your online appointment schedule wasn't working and was charged for the comp service. Have never been charged that much for an oil change. Plus wasn't given quote for tires when I 1st asked. Had to come back after paying to get quite More
by OAKLAND11
Other Employees Tagged: Jolene Piper, Rick Vandonge
November 27, 2018
Very fine Service dept took good care of my vehicle prompt service in a timely matter Steve takes good care of my vehicle check all parts and let’s me know when Service dept took good care of my vehicle prompt service in a timely matter Steve takes good care of my vehicle check all parts and let’s me know when parts are needed More
by Mpottorf
Other Employees Tagged: Roland Stallbaumer , Evan Loy, Wayne Stallbaumer
November 21, 2018
Busy, but great My husband and really trust Steve May with our Ford Escapes. Yesterday, I took our 2010 Escape in for an oil change and to fix the driver's door lat My husband and really trust Steve May with our Ford Escapes. Yesterday, I took our 2010 Escape in for an oil change and to fix the driver's door latch. Steve came out to double check the door latch before I left Noller's. I appreciate his attention to detail. He is always friendly and seems to know his regular customers which is saying a lot. Laird Noller's Topeka is a very busy place. (I think they should be thinking about expanding their repair facility at 21st & Topeka.). More
by carrie.j.lancaster
November 17, 2018
exceptional customer service Laird Noller Ford has really great employees in the service department. Steve May went above and beyond what I asked to have looked at and made sure I Laird Noller Ford has really great employees in the service department. Steve May went above and beyond what I asked to have looked at and made sure I understood each part of the process. I always feel confident he'll take great care of my car. More
by kristina85
November 15, 2018
Exceptional service The service area is spotless, the staff are courteous, helpful and attentive beyond anything I've experienced. They communicate how long they think i The service area is spotless, the staff are courteous, helpful and attentive beyond anything I've experienced. They communicate how long they think it might take and stay in communication if anything changes. I was very impressed. More
by srenberg2
November 07, 2018
Broken down near Tooeka. My truck died just east of Topeka and the tkw truck took us to LN Ford. Kt was after hours, so it didn't get looked at until the next AM but was dia My truck died just east of Topeka and the tkw truck took us to LN Ford. Kt was after hours, so it didn't get looked at until the next AM but was diagnosed (alternator) and repaired within two hours. They even came and picked us up at our hotel when it was finished. Great service. More
by Carfamjm
November 07, 2018
Service Department Steve May and Wayne Stallbaumer make you feel like your problem is the only think they have to work on that day. I had my truck in for a check up, the Steve May and Wayne Stallbaumer make you feel like your problem is the only think they have to work on that day. I had my truck in for a check up, they got it in and did a great job with it. The truck was returned clean and ready to go. Steve found info on my truck for me and also found a factory recall that had not been done. Your service department is very good and work with you to get it in and out. Thank you More
by xxxx
Other Employees Tagged: Wayne Stallbaumer
November 06, 2018
The best I have been coming to this dealership for over 10 years. For 8 of those 10 years I owned a little Honda Civic and Steve May would always take good car I have been coming to this dealership for over 10 years. For 8 of those 10 years I owned a little Honda Civic and Steve May would always take good care of my car. I finally bought a Ford Edge almost two years ago & can say the service is as great & the people are just as friendly as they were 10 years ago. More
by Susiegirl
November 06, 2018
Overpriced and got one of the diagnostics wrong. Tried to sell me on a exhaust manifold which wasn’t the issue. Took it to local shop and had the issue resolved and got one of the diagnostics wrong. Tried to sell me on a exhaust manifold which wasn’t the issue. Took it to local shop and had the issue resolved More
by Stephone.stephens
Other Employees Tagged: Rick Vandonge, Scott Watson
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