Steven Miller | Page 3
Body Shop Manager
Bellingham Ford Lincoln
1820 James Street
Bellingham, WA 98225
Dealership Experience
3 yrs, 4 mos
Industry Experience
19 yrs, 1 mo
Languages Spoken
English
84 Reviews
Write a Review84 Reviews of Steven Miller
February 11, 2023
Steven Miller, Collision Repair Manager at Bellingham Ford Lincoln, did an excellent job with the repair of my vehicle, He was able to solve the problems with the insurance company and turned it into a Ford Lincoln, did an excellent job with the repair of my vehicle, He was able to solve the problems with the insurance company and turned it into a pleasant auto repair experience on my 2018 Subaru Forester. The extra effort on Mr. Miller's part, was a breath of fresh air, after the run around I received from other dealerships Thank you Bellingham Ford for Steven Miller great work. Frank & Rebecca Galasso More
February 11, 2023
This review is for the Bellingham Collision Repair shop, Steven Miller, the manager of the collision department went out of his to take care of us/our vehicle. We have a 2021 Honda Ridgeline Black Edition, Steven Miller, the manager of the collision department went out of his to take care of us/our vehicle. We have a 2021 Honda Ridgeline Black Edition, we were unable to get into any other locally run repair shop for weeks if not months. A contact at another collision shop suggested Bellingham Ford’s collision service as they personally knew of the work/workers there. I initially had my doubts since the shop is attached (physically) to the Ford dealership, but after just a few minutes of conversation with Mr. Miller I no longer had any reservations. Mr. Miller started taking pictures of the damage on my truck right then and there, he actually knew more about my insurance/insurance process than our local State Farm rep did. We were able to get a scheduled date for repairs and the work was done in five days. One of the best service visits we have had for a repair and I have been driving for almost 45 years. Regardless of make or model, I would not hesitate to have repair work done at Bellingham Ford Collision Repair. More
January 30, 2023
Body shop is the best! Honest and efficient work without screwing around. They dealt with the insurance company too. Would recommend to anyone. Honest and efficient work without screwing around. They dealt with the insurance company too. Would recommend to anyone. More
December 30, 2022
As a customer I shouldn’t have to be the person continuously calling auto shop asking how it’s going for settling to get car fixed. Regardless of who is not doing their job with auto shop or insura continuously calling auto shop asking how it’s going for settling to get car fixed. Regardless of who is not doing their job with auto shop or insurance it’s very poor business to rip apart the insurance company to the customer. We came to the auto body as I had great customer service when Diehl’s owned company and fixed my prior car. This was very disappointing and insurance canceled checks to auto body and we have taken our car/business elsewhere - this is coming from a born and raised in Bellingham customer who always try’s to support with local businesses. We will not be recommending to firings and family now. More
December 23, 2022
Very helpful and professional. The repair shop kept me informed on the details of the repair. They even drove me over to where I would be able to rent a vehicle. I am very happy The repair shop kept me informed on the details of the repair. They even drove me over to where I would be able to rent a vehicle. I am very happy with there repair and service. More
November 28, 2022
Positive with regards to front end (sales) Negative with regards to having to bring my new Explorer in for repairs. Negative when repairs are reportedly done and car continues to have the exact sam with regards to having to bring my new Explorer in for repairs. Negative when repairs are reportedly done and car continues to have the exact same issues on the same day as when the car was brought in. Negative with regards to having to bring the car back for the second time for the same issues. I'm still looking for a positive outcome. More
Other Employees Tagged: Mike Diehl , Charlie James-Silva
October 31, 2022
I am so appreciate of Matt! He immediately made me feel comfortable when I arrived at the dealership. Matt was very patient throughout the entire process and I did not feel rush He immediately made me feel comfortable when I arrived at the dealership. Matt was very patient throughout the entire process and I did not feel rushed or pressured whatsoever. Matt was in constant communication with me making my needs feel heard and understood. I could not recommend a better car salesman and dealership to buy a vehicle from. Thanks again! :) More
Other Employees Tagged: Matt Robinson , Kirsten Kost