Steven Pflugradt
Steven Pflugradt at Smithville Ford

Steven Pflugradt | Page 3

Service Advisor

Smithville Ford

1098 US-169
Smithville, MO 64089

4.3
55 Reviews
4.3

55 Reviews

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Dealership Experience

1 yr, 3 mos

55 Reviews of Steven Pflugradt

July 22, 2026

Dealership Rating
Employee Rating

Steven was very personable and kind, explaining the process of what was to be done on my car!. I was very impressed with the whole experience of your dealership, thank you! And thanks Steven for a grea More

by stamperp
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Recommend Dealer
Yes

July 20, 2026

Dealership Rating
Employee Rating

Steven was extremely rude to me on both visits and has a bad attitude. He is not friendly and makes you feel like I was bothering him on both occasions. He does not make the customer feel welcome or trustwo More

by dave_dyche
Service Price Transparency
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Recommend Dealer
No

July 16, 2026

Dealership Rating
Employee Rating

Terrible service! The dealership intentionally tried to make my transmission seam bad in order to get a new one! I have contacted ford corporate office on the multiple More

by cody.g.webb
Service Price Transparency
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Recommend Dealer
No

July 12, 2026

Dealership Rating
Employee Rating

The sales staff, specifically Mike Craig is out of this world. Finance and sales management can’t be trusted More

by damodelozier
Service Price Transparency
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Recommend Dealer
Yes

July 05, 2026

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Everything, from the service to pickup service actual and always communicated. They went out of their way to accommodate my needs the entire time. This will be my preferred service/dealer moving forward. More

by KLINGERALMEIDANETO
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Recommend Dealer
Yes

July 01, 2026

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they were very helpful and kept me notified. they kept the vehicel clean,and was on time More

by JIM.MCQUERREY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Townley, Evan Masher

June 26, 2026

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Employee Rating

Got me in fast and took care of me. Very professional & nice ..... great communication! Thx! More

by jrspike31
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Townley, Evan Masher

June 23, 2026

Dealership Rating
Employee Rating

Loved the texting to communicate with what was going on and ease of service. Rick More

by newtrails
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Evan Masher

June 20, 2026

Dealership Rating
Employee Rating

Very friendly! Easy to get in for an appointment. The valet service (pickup/drop off my car for me) was great!!! Makes it so easy! More

by amanciano
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Townley

June 20, 2026

Dealership Rating
Employee Rating

Great help and follow through. The even parked the car inside. I didn't have to ask More

by Bob Painter
Service Price Transparency
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Recommend Dealer
Yes
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