Steven Pflugradt
Steven Pflugradt at Smithville Ford

Steven Pflugradt | Page 3

Service Advisor

Smithville Ford

1098 US-169
Smithville, MO 64089

4.6
29 Reviews
4.6

29 Reviews

Write a Review

Dealership Experience

10 mos

29 Reviews of Steven Pflugradt

March 04, 2026

Dealership Rating
Employee Rating

Luke was by far the best sales person iv ever had and that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wa More

by Rikib07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 26, 2026

Dealership Rating
Employee Rating

Great, friendly service. Questions quickly answered and very polite people to do business with. Being using this dealership since 2016 More

by KENNEDY.KEITH4961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2026

Dealership Rating
Employee Rating

Ridiculous diagnostic charges something that takes 15 seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. More

by chaseygeran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bill Townley, Evan Masher , Dustin Jessen

January 20, 2026

Dealership Rating
Employee Rating

Great service. They always get the service done right within a reasonable amount of time. More

by Chrisp9498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

I went in for a state inspection. The service was great! No problems at all. More

by rt516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

The communication was great and they did a great job. Getting our car back to us in a timely manner. More

by JENNRHOADES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Townley, Evan Masher , Dustin Jessen

January 19, 2026

Dealership Rating
Employee Rating

Best service ever fixed an abs brake problem that nobody else could and then later a headlight issue I couldn’t fix! Best ever. More

by carlmul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

Easy to work with. Always professional and finishes work timely. Close to home and local. More

by mandmconrad01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 12, 2026

Dealership Rating
Employee Rating

Excellent service. Wait time was not considerable Let me know how the work was progressing. Very polite More

by sfisher8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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