Steven Rainelli

Poor relation ship with customer. ,on used cars,don't recommend no one to buya used car u will regret it later ,on used cars,don't recommend no one to buya used car u will regret it later More

by SFCFRANKRUSH Verified Customer Verified Customer

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This dealer would not fix my truck even though they knew the issues. Dealer made us go to new dealer to get fixed. the issues. Dealer made us go to new dealer to get fixed. More

by Brett1731c Verified Customer Verified Customer

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The service was explained to me and was told what was really needed and the service was done in a timely manner really needed and the service was done in a timely manner More

by 045.Parks Verified Customer Verified Customer

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Steve was very helpful and I really appreciate everything. My car seems to be running much better everything. My car seems to be running much better More

by marmar0117 Verified Customer Verified Customer

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Unexpected check engine light on - good thing I was near dealer because limp mode kicked in. Dropped vehicle off and was offered a complimentary drive home in less than 10minutes. Communication of issues/wo dealer because limp mode kicked in. Dropped vehicle off and was offered a complimentary drive home in less than 10minutes. Communication of issues/work mostly thru text. Problem fixed under warranty (vehicle almost 4 years old) in 2 business days but vehicle in shop over weekend. Waiting area was clean and stocked with soft drinks and variety of snacks. All in all pleasant experience. More

by CARS15 Verified Customer Verified Customer

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Purchased used as is vehicle 9/30/25 with no ‘dents’ on body of car. After service was completed I found a small ‘dent’ on driver side door. Advisor S. Ranelli was notified. He promised to get back with me body of car. After service was completed I found a small ‘dent’ on driver side door. Advisor S. Ranelli was notified. He promised to get back with me. But has not yet. I also left several messages. More

by juanitataylor07 Verified Customer Verified Customer

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They were very knowledgeable, and very helpful, also the food and drink in the waiting room was a nice touch. food and drink in the waiting room was a nice touch. More

by donniefdog69 Verified Customer Verified Customer

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The service department is always courteous, professional, respectful, and very responsive to our requests and needs. respectful, and very responsive to our requests and needs. More

by elkoud Verified Customer Verified Customer

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You can tell customer service is their top prority. I decided to give them a try because service at another local dealership was horrible…No attention to detail, no attention to the customer. Tameron g I decided to give them a try because service at another local dealership was horrible…No attention to detail, no attention to the customer. Tameron goes above and beyond. I’ll be back. More

by alexlsasser Verified Customer Verified Customer

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Great service from Steve Ranelli and he patiently explained why ai needed3 tires right away. I ordered them and waiting for them. explained why ai needed3 tires right away. I ordered them and waiting for them. More

by mseier Verified Customer Verified Customer

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