Steven Ranelli | Page 4

Unexpected check engine light on - good thing I was near dealer because limp mode kicked in. Dropped vehicle off and was offered a complimentary drive home in less than 10minutes. Communication of issues/wo dealer because limp mode kicked in. Dropped vehicle off and was offered a complimentary drive home in less than 10minutes. Communication of issues/work mostly thru text. Problem fixed under warranty (vehicle almost 4 years old) in 2 business days but vehicle in shop over weekend. Waiting area was clean and stocked with soft drinks and variety of snacks. All in all pleasant experience. More

by CARS15 Verified Customer Verified Customer

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Purchased used as is vehicle 9/30/25 with no ‘dents’ on body of car. After service was completed I found a small ‘dent’ on driver side door. Advisor S. Ranelli was notified. He promised to get back with me body of car. After service was completed I found a small ‘dent’ on driver side door. Advisor S. Ranelli was notified. He promised to get back with me. But has not yet. I also left several messages. More

by juanitataylor07 Verified Customer Verified Customer

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They were very knowledgeable, and very helpful, also the food and drink in the waiting room was a nice touch. food and drink in the waiting room was a nice touch. More

by donniefdog69 Verified Customer Verified Customer

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The service department is always courteous, professional, respectful, and very responsive to our requests and needs. respectful, and very responsive to our requests and needs. More

by elkoud Verified Customer Verified Customer

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You can tell customer service is their top prority. I decided to give them a try because service at another local dealership was horrible…No attention to detail, no attention to the customer. Tameron g I decided to give them a try because service at another local dealership was horrible…No attention to detail, no attention to the customer. Tameron goes above and beyond. I’ll be back. More

by alexlsasser Verified Customer Verified Customer

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Great service from Steve Ranelli and he patiently explained why ai needed3 tires right away. I ordered them and waiting for them. explained why ai needed3 tires right away. I ordered them and waiting for them. More

by mseier Verified Customer Verified Customer

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Steve helped me and he did a wonderful job! He was fast and very friendly. He was fast and very friendly. More

by mcateer107 Verified Customer Verified Customer

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Great customer service. Friendly environment. Pleasant experience. Answered questions and knowledgeable about the vehicle experience Friendly environment. Pleasant experience. Answered questions and knowledgeable about the vehicle experience More

by MJ703265 Verified Customer Verified Customer

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Everyone is nice, very detailed in what's going on with your car and the waiting area is nice and they offer snacks and drinks makes you feel at home your car and the waiting area is nice and they offer snacks and drinks makes you feel at home More

by antoinetteburch12 Verified Customer Verified Customer

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I work at a dealership myself. I was very impressed with the service center. It was clean, fast and friendly. I was very impressed with the service center. It was clean, fast and friendly. More

by thebrandonpiper Verified Customer Verified Customer

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