Steven Reinhardt | Page 8

Salesman was very knowledgeable, patient and extremely easy to work with! Finance and general manager worked with me to complete the transaction easy to work with! Finance and general manager worked with me to complete the transaction More

by tatananik2 Verified Customer Verified Customer

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This was our fourth purchase from this dealership starting when Billy Fucillo opened this location. We've been happy with our purchases the sales department and the service dept. Wish we lived clos starting when Billy Fucillo opened this location. We've been happy with our purchases the sales department and the service dept. Wish we lived closer than Englewood East. More

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Great service, attentive representatives, and reasonable prices. I’ve never had any issues getting an appointment or being recognized as a valued customer upon check in or upon my departure from the dealers prices. I’ve never had any issues getting an appointment or being recognized as a valued customer upon check in or upon my departure from the dealership. More

by Navydavey53 Verified Customer Verified Customer

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Service was OK, a alignment was recommended yet tires are wearing even. Cabin filter was hardly dirty, I did replace the engine filter myself. Car was washed and left with water spots and looked bad. Service wearing even. Cabin filter was hardly dirty, I did replace the engine filter myself. Car was washed and left with water spots and looked bad. Service no longer vacuums tie car. I would say mediocre at best. More

by FRANKCAPE Verified Customer Verified Customer

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Everyone was polite and helpful after my car was damaged while in your facility and took care of everything while in your facility and took care of everything More

by sharkhunter1989 Verified Customer Verified Customer

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Rachael in the service department is totally amazing. She kept me updated on my vehicle and any issues found. She kept me updated on my vehicle and any issues found. More

by COPPERCHICK93 Verified Customer Verified Customer

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G r e a t j o b a s u s u a l ! More

by vannpap2 Verified Customer Verified Customer

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I’ve had my car for over 10 years & have been dealing with the customer service within those ten years & I can definitely say it has went from great to TERRIBLE. When I get my new car this year or next y with the customer service within those ten years & I can definitely say it has went from great to TERRIBLE. When I get my new car this year or next year it won’t be through Kia. More

by hannon2312 Verified Customer Verified Customer

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I just love this Kia dealership. The staff is always so prompt in service and so nice! The staff is always so prompt in service and so nice! More

by TATTEDRAVEN Verified Customer Verified Customer

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During the sale, everything was fine. After the sale, it has been incredibly difficult to get any of the promised work done. My salesman said he would call me to set up the appointment. T After the sale, it has been incredibly difficult to get any of the promised work done. My salesman said he would call me to set up the appointment. Two days later, I called and he said he would call. After a week, I finally got the appointment scheduled. The appointment was supposed to be to fix dents and paint. When I picked up the car, only the dents were fixed, no paint. They didn’t know they were supposed to paint. They said they would set up the appointment and call me. It been over a week now, I’ve called twice but no one has called me back about an appointment. Everyone “understands” my frustration but nobody does anything about it. I’m sure that when I call again later today, I get the same response, someone will call me and thanks for my patience. At this point, I would warn anyone that asks that after the sale the level of service is going to drop dramatically. More

by bhatfield14945 Verified Customer Verified Customer

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