Steven Runion
Steven Runion at Kenny Ross Subaru

Steven Runion | Page 12

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.8
703 Reviews
4.8

703 Reviews

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703 Reviews of Steven Runion

September 19, 2025

Dealership Rating
Employee Rating

They over filled my oil. The filter they checked had multiple leaves on it and they put it back in with all the leaves I have pictures. When the car was finished it sat for More

by SHAFFJAC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hastings, Mike Siefers, Brian Bates , Josh Verheyen

Oct 02, 2025

Kenny Ross Subaru responded

"SHAFFJAC001" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 17, 2025

Dealership Rating
Employee Rating

Service was fast and accurate at a fair price. Appointment time was met. Friendly people. More

by 3WEB88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 16, 2025

Dealership Rating
Employee Rating

The service team is good but I have seen increasing prices for simple services such as oil changes. There is now a $6.99 fee for gloves, glasses, etc. that is deceptive and unacceptable More

by JSCHIRM70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers

Oct 02, 2025

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

September 16, 2025

Dealership Rating
Employee Rating

The quick lane service was able to get me in and out wuickly - ebbed less time than quoted. Bonus was the free car wash I got with my service. Great job More

by BRIANUREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Verheyen

Oct 02, 2025

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 13, 2025

Dealership Rating
Employee Rating

Terrible service from the top down. No recommendations from me! No one is accountable to customers! More

by EFGIGLIOTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hastings, Mike Siefers, Brian Bates , Adam Martin

Oct 02, 2025

Kenny Ross Subaru responded

"EFGIGLIOTTI" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 12, 2025

Dealership Rating
Employee Rating

Dealership didn't repair my car correctly. After installing a new ABS system the car wouldn't pass the state inspection because of it. More

by PAOLOCON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hastings, Mike Siefers

Oct 02, 2025

Kenny Ross Subaru responded

"PAOLOCON53" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 11, 2025

Dealership Rating
Employee Rating

Service department employees were courteous, knowledgeable, and helpful. Waited for our vehicle and waiting area was clean and comfortable. The complimentary coffee and snacks were good and plen More

by Marianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers

Oct 02, 2025

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 11, 2025

Dealership Rating
Employee Rating

In and out in about 35 minutes the staff was friendly plus they even washed my car. Lounge area is excellent and was happy to see a kids play room. More

by AMANDAHAWK82292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers, Brian Bates , Josh Verheyen

Oct 02, 2025

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 10, 2025

Dealership Rating
Employee Rating

I have nothing but great things to say about Kenny Ross Subaru.. Everyone I dealt with was kind and courteous More

by NURSEMURRAY830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Verheyen

Sep 10, 2025

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 07, 2025

Dealership Rating
Employee Rating

The team continues to take great care of our Subaru XvCrosstrek like it was one of their own. I truly appreciated the shared video walk around of our car on service day. More

by JORIMI00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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