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Steven Runion
Steven Runion at Kenny Ross Subaru
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Steven Runion | Page 2

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.9
337 Reviews
4.9

337 Reviews

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337 Reviews of Steven Runion

April 18, 2024

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Employee Rating

Always seem to have an issue. This time scheduled 3yr service including oil and tire rotation, plus annual inspections. Was told 1hr, 1.5 max. Car sat for full 1.5hrs before bein More

by VIVALADAN_
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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Apr 18, 2024

Kenny Ross Subaru responded

"VIVALADAN_" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 16, 2024

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Employee Rating

I have no complaints. Good service and if its not they make up for it. More

by DAN.BERNARDI71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard Boughter

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Apr 17, 2024

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 13, 2024

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Employee Rating

Service department keeps you posted on every step of the process while in for services. More

by JFFRYWLCX196348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2024

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 12, 2024

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Employee Rating

They were polite, kind and wonderful in every way. Steve is always so patient and helpful. Thank you. More

by PSOLOMON1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I am not sure who the gross that checked me in and out , but also very very nice.

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Apr 15, 2024

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 11, 2024

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Employee Rating

Clean and comfortable to sit and wait. Professional and efficient. No pressure for unnecessary work More

by Joanne51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings

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Apr 12, 2024

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 11, 2024

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Employee Rating

Service was great, staff were welcoming and Pleasant. Service was efficient. Will return for service in the future. More

by BS1524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard Boughter, Bryan Hastings, Mike Siefers, Sherry Hanan, Tracy Schultz

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Apr 11, 2024

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 10, 2024

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Employee Rating

Bryan listened to what my problem was with the Forester and addressed it in a timely matter. Car finish looks awesome More

by LHOLSING59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings

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Apr 11, 2024

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 04, 2024

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Employee Rating

I am always impressed with the efficiency of the service department. I find the entire operation to be efficient and trustworthy. Pleasant advisors who do a good job of explanation. More

by JDEFLITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard Boughter, Bryan Hastings

Helpful
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Apr 05, 2024

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 03, 2024

Dealership Rating
Employee Rating

Everyone was pleasant and the hospitality was excellent. They serviced my car while I enjoyed complimentary coffee and donuts. More

by DFEDOR05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard Boughter, Bryan Hastings, Mike Siefers, Sherry Hanan, Tracy Schultz

Helpful
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Apr 04, 2024

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 02, 2024

Dealership Rating
Employee Rating

Steve Runion has been an excellent service advisor since I have known him. Always above and beyond each time we come in. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 04, 2024

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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