Steven Runion | Page 3

Great service. Repaired a recall item that I was still waiting for the notice that the part was available. Repaired a recall item that I was still waiting for the notice that the part was available. More

by LJKLINN Verified Customer Verified Customer

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Our family was on our way through Pennsylvania from Maryland to Ohio to be with family over our spring break. When our Outback kicked out on the Penn Turnpike and we called Kenny Ross, Steve took incre Maryland to Ohio to be with family over our spring break. When our Outback kicked out on the Penn Turnpike and we called Kenny Ross, Steve took incredible car of us and our car. We left our Outback on Friday afternoon before Easter, drove the complementary loaner car they for provided us to Cleveland so we wouldn't miss time with family we don't see enough, and by Monday morning they had diagnosed and fixed the problem in time for us to get home for the kids' school the next day (the parents were happier than the kids about that). He turned what could have been a family reunion killer into an example of how good people can be to each other. Thanks to Steve, and Kenny Ross Subaru, it was the smoothest problem we've ever had. More

by bwsilverman Verified Customer Verified Customer

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Always treated well either buying or getting service. Facilities are always clean and well maintained. Facilities are always clean and well maintained. More

by JOERADY Verified Customer Verified Customer

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Kenny Ross Subaru is awesome. I highly recommend them to friends and family. Keep up the great work. I highly recommend them to friends and family. Keep up the great work. More

by VIPER15235 Verified Customer Verified Customer

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Coming here to get my car serviced and inspected was a very efficient and simple experience. It didn’t take long, and staff communicated with me along the way so I knew where in the process my vehicle was very efficient and simple experience. It didn’t take long, and staff communicated with me along the way so I knew where in the process my vehicle was at. All services and charges were thoroughly explained to me when my vehicle was returned. More

by BABOTKIN98 Verified Customer Verified Customer

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Friendly, fast service, clean and comfortable waiting area. Timely updates given frequently. Thanks to all staff! area. Timely updates given frequently. Thanks to all staff! More

by ATAYLOR93 Verified Customer Verified Customer

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I wouldnt do business with any other dealership, as Ive been with them since 2017 and they have helped me find a great car for my budget everytime. I knew what I was looking for and Randy Carson was super been with them since 2017 and they have helped me find a great car for my budget everytime. I knew what I was looking for and Randy Carson was super helpful getting me in to another vehicle after mine was totalled 2 weeks ago. I love my new Legacy! More

by EMS11691 Verified Customer Verified Customer

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As soon as I arrived for my scheduled appointment, I was greeted and informed they would be with me shortly. I was pleased with the service desk and mechanic who worked on my car. Everyone was efficient a greeted and informed they would be with me shortly. I was pleased with the service desk and mechanic who worked on my car. Everyone was efficient and courteous. I am very pleased with this dealership. Steve and the rest of the team deserve recognition for a job well done. Others in the waiting room seemed to be pleased also. The beverages and snacks in the waiting room are an added bonus! More

by pugs361 Verified Customer Verified Customer

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My experience was extremely pleasant. Everyone was very professional and friendly. Extremely informative as well! Everyone was very professional and friendly. Extremely informative as well! More

by SARA.RUMMELL Verified Customer Verified Customer

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It was easy to schedule an appointment that was convenient for me. The service staff repaired my vehicle while I waited. Everyone in this department was very nice and helpful. convenient for me. The service staff repaired my vehicle while I waited. Everyone in this department was very nice and helpful. More

by bsummit727 Verified Customer Verified Customer

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