Steven Runion | Page 31
Service Advisor
Kenny Ross Subaru
11299 Lincoln Hwy
North Huntingdon, PA 15642
703 Reviews
Write a Review703 Reviews of Steven Runion
September 18, 2024
Great service as usual. Easy in & out. Prompt and Friendly. Though, they do tend to be higher in price for service than another Subaru dealer that i have had to use on occas Easy in & out. Prompt and Friendly. Though, they do tend to be higher in price for service than another Subaru dealer that i have had to use on occasion. Sometimes a significant difference. But that's no fault or reflection of the service dept team itself. More
September 17, 2024
Everything about my appointment was fine until I got the price of the new battery that I needed to have replaced! Almost 700 dollars!!!! I think that is ridiculous!! I was able to call numerous different pl price of the new battery that I needed to have replaced! Almost 700 dollars!!!! I think that is ridiculous!! I was able to call numerous different places and all of the prices I received were less than half the price! I got the battery and had it installed elsewhere for less than 300 dollars!!! Subaru needs to do better when it comes to prices of parts!!! More
Other Employees Tagged: Bryan Hastings
September 11, 2024
Great dealership that really values customer service. My salesman handled everything perfectly. This is my second car through this dealership. My salesman handled everything perfectly. This is my second car through this dealership. More
Other Employees Tagged: Newton Da Silva, Greg Cooper , Sherry Hanan, Tracy Schultz
September 10, 2024
Friendly, courteous, efficient. All work that was needed was explained to me prior to completing the work. Waited less than one hour at the dealership. Great job! All work that was needed was explained to me prior to completing the work. Waited less than one hour at the dealership. Great job! More
September 07, 2024
I felt like they took care of the issue very well and did what they could to take care of me and make things right. Definitely would recommend. what they could to take care of me and make things right. Definitely would recommend. More
Other Employees Tagged: Tracy Schultz
September 04, 2024
I never want to have to write this, but I arrived at 9:20 for my 9:30 appointment. I could see that my car was taken back within a reasonable time maybe 10 minutes. I waited and heard nothing, So at 11:15 I for my 9:30 appointment. I could see that my car was taken back within a reasonable time maybe 10 minutes. I waited and heard nothing, So at 11:15 I checked my app for my MySubaru and saw that the last time my car was started was 11:02 So I figured things were moving along. I waited longer… and more time when by. At 1:10 I went to the desk to ask about my car, it was only getting an AWD alignment. The nice young man at the counter, looked for my paperwork and could not find it. He then excused himself to look for my car. He couldn’t find it. He went looking again and apologized. He did come back to say he found it. He said there would be no charges and let me know my car was over in the lot. It still had all the plastic and paper in it from the service. I am very disappointed in the almost 4 hours it took! More
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