Steven Runion
Steven Runion at Kenny Ross Subaru

Steven Runion | Page 32

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.8
698 Reviews
4.8

698 Reviews

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698 Reviews of Steven Runion

August 24, 2024

Dealership Rating
Employee Rating

purchased from KR my 11 year old crosstrek which has been a bit on the costly side, well exceeding average monthly operating costs, in spite of extended warranty; however, the service department has been att More

by ESBB2B4U
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers

August 21, 2024

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Employee Rating

Very helpful and wonderful place to be The workers are very Wonderful to be around More

by EVALEIGHTY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers

Aug 23, 2024

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 17, 2024

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The service was prompt and thorough. Personnel was friendly and accommodating. The customer waiting area was clean and well stocked. More

by RONNEEJOE
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2024

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 15, 2024

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Employee Rating

Steve Runion was very helpful with an out of warranty problem I was having with my Outback. He headed me in the right direction to get it fixed. Subaru was very generous getting my information screen rep More

by donofray
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sherry Hanan

Aug 21, 2024

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 13, 2024

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Employee Rating

Kenny Ross does a quick and thorough job getting repairs done. Very friendly, polite and explains car issues well. Price has nothing to do with the dealership, but I think $75.00 is too much to pay for a ti More

by COMUNALERL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Jake Cavlovich, Sherry Hanan, Tracy Schultz

Aug 15, 2024

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 13, 2024

Dealership Rating
Employee Rating

I got a loaner vehicle, and it took two weeks to get my vehicle back & when I did they gave me my vehicle back with an empty gas tank. I had a quarter tank of gas in it too. Also, everytime I take my vehic More

by SECOND2NONE09
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Sherry Hanan, Tracy Schultz

Aug 13, 2024

Kenny Ross Subaru responded

"SECOND2NONE09" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 13, 2024

Dealership Rating
Employee Rating

State Inspection, in and out in about an hour+. Stated with Kenny Ross since I bought the vehicle. Easy to schedule and to get Service. More

by jslawson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Hanan

Aug 13, 2024

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 13, 2024

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Employee Rating

Everyone was very nice. I like how there are refreshments. I trust the work being done More

by THOMPSON.GRACE412
Service Price Transparency
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Recommend Dealer
Yes
Aug 13, 2024

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2024

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Employee Rating

arrived for my scheduled appointment . My car was serviced with oil change tire rotation .Also had the car inspected for state of PA. I was in and out in about an hour. Service dept was pr More

by CHARLESMEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 07, 2024

Dealership Rating
Employee Rating

Fast and efficient service, very pleased with the service and timing. Also I enjoy the waiting area and amenities. More

by KATE.GALKAMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers

Aug 09, 2024

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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