Steven Runion
Steven Runion at Kenny Ross Subaru

Steven Runion

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.8
608 Reviews
4.8

608 Reviews

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608 Reviews of Steven Runion

October 18, 2025

Dealership Rating
Employee Rating

The service department people have always been friendly, efficient, and professional. That's why I keep coming back. More

by AWH143FE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 16, 2025

Dealership Rating
Employee Rating

SEVICE PERSONNEL WERE GREAT, THE ONLY ISSUE WAS WAIT TIME, 2 1/2 HRS FOR INSPECTION AND 24 MO MAINTENANCE. THE QUESTION I HAVE IS: ARE YOU ALLOWING EXPRESS CUSTOMERS TO SLOW DOWN SCHEDULED WORK? OR NOT More

by SAMBACCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

October 13, 2025

Dealership Rating
Employee Rating

Steve, Brian , and Andy did all they could to resolve our radio and delaminating issues. Friendly and quick service. Very thankful for their help. More

by TJONICHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bates

Oct 15, 2025

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 10, 2025

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Employee Rating

What a great job they did! After getting the runaround from the Subaru customer advocacy and being told we had to pay for something that was a manufacturer’s issue, Kenny Ross More

by sakim107
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Bates

Oct 10, 2025

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

October 10, 2025

Dealership Rating
Employee Rating

They did not rotate tires still waiting for call about a tuner bin 2 weeks More

by MROCKY100
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers

Oct 10, 2025

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 04, 2025

Dealership Rating
Employee Rating

From our first meeting back in May, I was convinced that Christina was trustworthy and would be the person to see that I purchased extactly the car I wanted. I was not pushed to purchase anything that was More

by JMH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2025

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 02, 2025

Dealership Rating
Employee Rating

Fast, as it can be, easy, friendly and reliable. They do a great job and you can tell because it seems every day is packed with appointments. Even with that said I was only waiting an hour and a h More

by CHARLES.STOCKHAUSENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers

Oct 02, 2025

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 01, 2025

Dealership Rating
Employee Rating

Everyone at dealership is friendly and helpful. They communicate well, keep you updated about your car and when it will be ready. This is one of the reasons we continue to purchase cars from this d More

by CHRISTINEGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 01, 2025

Dealership Rating
Employee Rating

Always good to deal with. Fast service A-1. Enjoy the snack bar.and television. More

by JSCHESSLER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 01, 2025

Dealership Rating
Employee Rating

Charged me 90. 00 to test tire sensors. Really feel that is excessive. Not pleased More

by AQUA0261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Siefers

Oct 02, 2025

Kenny Ross Subaru responded

"AQUA0261" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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