Steven Runion
Steven Runion at Kenny Ross Subaru

Steven Runion

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.8
606 Reviews
4.8

606 Reviews

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606 Reviews of Steven Runion

October 04, 2025

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Employee Rating

From our first meeting back in May, I was convinced that Christina was trustworthy and would be the person to see that I purchased extactly the car I wanted. I was not pushed to purchase anything that was More

by JMH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 02, 2025

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Fast, as it can be, easy, friendly and reliable. They do a great job and you can tell because it seems every day is packed with appointments. Even with that said I was only waiting an hour and a h More

by CHARLES.STOCKHAUSENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers

Oct 02, 2025

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 01, 2025

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Everyone at dealership is friendly and helpful. They communicate well, keep you updated about your car and when it will be ready. This is one of the reasons we continue to purchase cars from this d More

by CHRISTINEGROVE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 02, 2025

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 01, 2025

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Always good to deal with. Fast service A-1. Enjoy the snack bar.and television. More

by JSCHESSLER51
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 01, 2025

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Charged me 90. 00 to test tire sensors. Really feel that is excessive. Not pleased More

by AQUA0261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Siefers

Oct 02, 2025

Kenny Ross Subaru responded

"AQUA0261" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 26, 2025

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Employee Rating

Brian Bates and the entire service team are the most polished and professional service team I have ever worked with. 10/10 would recommend. My service experience was very easy, they communicated well, a More

by JAY.BRADSHAW135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 26, 2025

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dealership is nice service is good. Too expensive always feel like I am being sold something. More

by P.SKRABEC
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Kenny Ross Subaru responded

Thank you for taking the time to provide us with this feedback.

September 25, 2025

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Employee Rating

This dealer always disregards my concerns and ignores the fact that my car is burning oil. More

by RANCOR122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maureen Bailey

Oct 02, 2025

Kenny Ross Subaru responded

"RANCOR122" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 21, 2025

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Employee Rating

Wonderful experience! Everyone was helpful & took care of all our needs and questions! Took time to explain any technical issues we had which greatly eased any worries we More

by DJBRINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 20, 2025

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Employee Rating

Crooks and liars. I brought my car in for repairs, those repairs led to catastrophic failure of my transmission. They refused to take responsibility (even though I was More

by CHRISTOPHERD.PATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2025

Kenny Ross Subaru responded

We value and appreciate your business, Christopher. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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