Sue Lerch
Sue Lerch at Planet Honda

Sue Lerch

CSM

Planet Honda

2285 US-22
Union, NJ 07083

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4.4
76 Reviews
4.4

76 Reviews

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76 Reviews of Sue Lerch

October 08, 2025

Dealership Rating
Employee Rating

Work done on time and as promised. Early morning, appointments are done in a timely manner. More

by dgelber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Planet Honda responded

It's great to know that our team provided you with timely and promising service here at Planet Honda! Thank you for your support and trust in our team. See you next time!

October 07, 2025

Dealership Rating
Employee Rating

Been coming to Planet Honda for years now bought two cars . Very good workers there More

by sheilaanderson634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny O. Boye, Paul Ferreira , Frankie salesman

Oct 07, 2025

Planet Honda responded

It's absolutely wonderful to know that our team here has helped you into two amazing cars! Thank you for trusting Planet Honda. We are happy to welcome you back next time!

September 30, 2025

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Its wonderful, and staff is really helpfull in so many ways! We recomend this place 100% More

by raulgarcia7621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Amorin, Paul Ferreira, Michael Craig , Joe vera

Oct 01, 2025

Planet Honda responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with.

September 20, 2025

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Employee Rating

Great customer service they are very friendly and helpful and very kind I like this company More

by halimahgrant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Hartley

Sep 22, 2025

Planet Honda responded

Thank you for your wonderful feedback of your time with our team here at Planet Honda! We are more than happy to provide you with friendly and helpful customer service. See you next time!

July 09, 2024

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Employee Rating

I recently had the unfortunate experience of buying a car from Planet Honda. Everything from the start was mishandled. I purchased the car in April and I am still waiting for several issues to be resolved. T More

by Jenny3527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: William "Bill" Feinstein

Jul 18, 2024

Planet Honda responded

Hello, We're truly sorry to hear about your experience and understand how frustrating this must be. This is not the level of service we strive for, and we apologize for any inconvenience caused. We would like to address these issues directly with you, so please reach out at your earliest convenience. Thank you, Sue Lerch - Customer Experience Manager - 908-838-7526

July 08, 2024

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Employee Rating

This was our third purchase from PH, and it was absolutely great. the process was easy and clear. We got a good price, and the whole transaction was smooth. We had a great salesman, Frankie Tala More

by SHaller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 16, 2024

Planet Honda responded

Hello! We're delighted to hear that Frankie and the Planet Honda team made your third purchase just as smooth and satisfying. Thanks for being a loyal customer. We look forward to seeing you again soon!

May 23, 2024

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Employee Rating

Not the usual car dealership run around and pressure tactics! I’m happy that salesman Carlos Crispin greeted us. He was professional, friendly, and straight forward during the entire process. We told h More

by dnetting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Crispin

May 31, 2024

Planet Honda responded

Hello! We're delighted to hear that Carlos provided a professional and enjoyable car-buying experience at Planet Honda. It's great to know he helped you find the perfect vehicle within your budget. Enjoy your new car!

November 30, 2021

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Employee Rating

Love the atmosphere of this dealership,Very upbeat with Love the atmosphere of this dealership, Very upbeat with music and disco ball. The salesman Meena has helped me choose the best vehicle for my family More

by Jlynn2247
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meena Tawfik

Nov 30, 2021

Planet Honda responded

Hello Jlynn, We're excited that Meena and our Planet Honda team were able to help you and your family into the best fit in a new vehicle. And, of course, that you enjoyed the ambiance! Thank you very much for choosing us to trust with your business. We wish everyone happy and safe travels ahead and look forward to assisting you again in the future.

October 06, 2021

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Employee Rating

This is a family dealership that you are treated like one !! Amazing team that are so helpful, kind and makes us feels right @ home. Thank you for all you do!!!🙂🙂 More

by Selma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Romney Corvalan, Francis Duah, Francis Duah

Oct 07, 2021

Planet Honda responded

Hello Selma, You are part of the family here! Your kind words made our day, so thank you very much. We're always happy to help and wish you safe and exciting travels ahead. We look forward to assisting you again whenever you may need help along the way.

Oct 17, 2021

Selma responded

Thank you !!! You guys are awesome!!!

May 18, 2021

Dealership Rating
Employee Rating

I was looking for thw car for a littlw while and at the end i go it. Thank you so much for your help. Good service. More

by TALVARESZ2028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashraf Ghobrial

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