Susan Brockmeier
Susan Brockmeier at Mungenast Lexus of St. Louis
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Susan Brockmeier | Page 2

Delivery Coordinator

Mungenast Lexus of St. Louis

13700 Manchester Road
Manchester, MO 63011

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Susan Brockmeier

March 13, 2023

Dealership Rating
Employee Rating

Mungenast Lexus dealership was wonderful! Mike Medlin, our salesman, as well as all of the employees we dealt with, were A friendly, very informative, respectful. Mike, Skylar Rhoads, Susa More

by ellieb19
Recommend Dealer
Yes

Other Employees Tagged: Bric Flint, Michael Medlin , Skylar Rhoads

Mar 14, 2023

Mungenast Lexus of St. Louis responded

Ellie, thank you for the review! We are thrilled to hear that Mike, Skylar, Susan, Brick, and the Mungenast Lexus of St. Louis team delivered such a successful purchase experience. Drive safely, and we hope to see you back again down the road!

November 13, 2022

Dealership Rating
Employee Rating

I had an excellent experience with the Mungenast team with the purchase of my ES 350 a year ago! With each service visit my experience has been excellent as well. I would highly recommend them!!! More

by tsraife
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2022

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Mungenast Lexus of St. Louis team. Drive safely in your Lexus ES 350, and we hope to see you back again down the road!

October 28, 2022

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Employee Rating

I've been purchasing vehicles from this dealership since 2001. I cannot say enough great things about them. We all know the product is excellent but the customer service and professionalism is off the cha More

by jwtnstl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2022

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are so glad to hear that you are confident in the Mungenast Lexus of St. Louis team to get the job done. Drive safely, and we hope to see you back again down the road!

October 25, 2022

Dealership Rating
Employee Rating

Nate, Brick, Susan and Skylar were excellent with their advice concerning our vehicle purchase. With supply chain issues, Lexus of St. Louis was able to deliver the model we wanted as scheduled. More

by fmjlackey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson, Bric Flint , Skylar Rhoads

Oct 25, 2022

Mungenast Lexus of St. Louis responded

It means so much to see your great review of the team! Thank you for choosing Mungenast Lexus of St. Louis and for sharing your experience. Safe travels ahead!

September 29, 2022

Dealership Rating
Employee Rating

Staff are very helpful and friendly. Customer service lounge is top-notch. Competitive new car .pricing More

by MsPicky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bric Flint, Emmanuel Alcasabas , Ellie Walsch

Sep 30, 2022

Mungenast Lexus of St. Louis responded

Thank you for your review! We're glad to hear that you enjoyed your experience here at Mungenast Lexus of St. Louis. See you next time!

September 07, 2022

Dealership Rating
Employee Rating

Just traded in a Jeep for a Lexus RX on Saturday. What a nice experience. Was easy to test drive and get appraisal on current car. Everyone was helpful, friendly and knowledgeable. My only negativ More

by warren8d2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bric Flint, Michael Medlin , Sherry Overhoff

Sep 07, 2022

Mungenast Lexus of St. Louis responded

Warren, thank you for the great review! We are so glad to hear that you and your wife had a successful purchase experience working with the Mungenast Lexus of St. Louis team. We will be sure to pass on the kind feedback to them. We appreciate your patience during your visit and are wishing you many safe and happy miles in your new vehicle!

August 17, 2022

Dealership Rating
Employee Rating

Great dealership all around. Salesman Jeff Johnson guided me to making the right decision, and I'm very happy with my new ES 350. Financing was super easy, and I got a great rate More

by janiceb1225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Mungenast Lexus of St. Louis responded

Janice, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Jeff, Susan, and the Mungenast Lexus of St. Louis team. Drive safely in your new Lexus ES 350, and we hope to see you back again down the road!

April 07, 2022

Dealership Rating
Employee Rating

Excellent service and customer care. The entire team was very easy to work with and truly care about delivering a WOW experience. From the time drove on to the lot the professionalism wa More

by rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Clark, Kyle Blake, Bric Flint , Tony Galibert

Apr 07, 2022

Mungenast Lexus of St. Louis responded

Rick, thank you for the recommendation and glowing review! We're thrilled you had a best-in-class client experience here at Mungenast Lexus of St. Louis, and we'll be sure to compliment our staff on their outstanding work. We appreciate your feedback and look forward to our continued collaboration!

March 15, 2022

Dealership Rating
Employee Rating

Our new GX460 was the 6th new Lexus we have purchased from Mungenast Lexus over the past 25 years..... and all from Jeff Johnson. That should speak for itself. More

by plwashburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Sherry Overhoff

Mar 15, 2022

Mungenast Lexus of St. Louis responded

Thank you for the feedback. We are glad that our team got you your newest Lexus! We hope you enjoy your GX 460, thank you for choosing Mungenast Lexus Of St. Louis!

March 14, 2022

Dealership Rating
Employee Rating

Nate and Susan went the extra mile to get the RX 350 that I wanted given that everyone has inventory issues right now. The technical guy was so patient and nice. He went over everything and answered my q More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson, Bric Flint , So sorry, I can't remember the technical fellow's name, but he was great. So nice and patient.

Mar 14, 2022

Mungenast Lexus of St. Louis responded

Mary, thank you for the great review! We are so glad to hear that Nate and Susan delivered such an outstanding purchase experience. We will be sure to pass on the kind feedback to them. Drive safely in your new Lexus RX 350, and we hope to see you back again at Mungenast Lexus Of St. Louis!

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