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Susan Coolen
Susan Coolen
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
380 Reviews
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
8 yrs, 5 mos
Industry Experience
8 yrs, 5 mos
Languages Spoken
English
380 Reviews
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380 Reviews of Susan Coolen
February 20, 2026
Susan was very patient, knowledgeable, an explained everything. There was no pressure. The whole staff was very warm and welcoming. Thanks for the good experience. everything. There was no pressure. The whole staff was very warm and welcoming. Thanks for the good experience. More
by pjmyers
Verified CustomerOther Employees Tagged: William Hoyt
February 18, 2026
No pressure sales team. Helpful and responsive to our needs. Second time using them - highly recommend Helpful and responsive to our needs. Second time using them - highly recommend More
by jgroves4ward2
Other Employees Tagged: William Hoyt
January 23, 2026
Annapolis has done wonderful for our family for years and 4 different vehicles. Susan was spectacular at finding just the right car for me and presenting all the financial options. Good work! 4 different vehicles. Susan was spectacular at finding just the right car for me and presenting all the financial options. Good work! More
by overbylees
Other Employees Tagged: Marissa Leach
January 13, 2026
Staff is very knowledgeable, Michelle located the exact vehicle I was interested in purchasing. Thank you very much. Gary Houser vehicle I was interested in purchasing. Thank you very much. Gary Houser More
by ghouser55
Other Employees Tagged: Michele Petro
January 07, 2026
Everyone I came in contact with was friendly, Informative and efficient. Above and beyond my expectations. Special thanks to Susan and Marisa for their kindness, assistance and overall experience. Best and efficient. Above and beyond my expectations. Special thanks to Susan and Marisa for their kindness, assistance and overall experience. Best car buying experience by far in 40 years. Grateful. Thankyou More
by lesaeser
Other Employees Tagged: Marissa Leach , Receptionist was very welcoming.
January 01, 2026
Customer service was excellent! Susan did a wonderful job and really explained everything perfect for us. Susan did a wonderful job and really explained everything perfect for us. More
by apsantos6464@gmail.com
Other Employees Tagged: Billy Sadtler
December 27, 2025
Easy purchase, we got a good deal. Susan was excellent to work with along with Tom and William. Highly recommended Susan was excellent to work with along with Tom and William. Highly recommended More
by tesmith719
Other Employees Tagged: William Hoyt, Tom Stancavage
December 27, 2025
A Pleasure to visit. Excellent, very friendly and welcoming staff. Very easy to work with. Excellent, very friendly and welcoming staff. Very easy to work with. More
by joejanis29
Other Employees Tagged: Marissa Leach
