Susan Coolen
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
8 yrs, 4 mos
Languages Spoken
English
374 Reviews
Write a Review374 Reviews of Susan Coolen
January 07, 2026
Everyone I came in contact with was friendly, Informative and efficient. Above and beyond my expectations. Special thanks to Susan and Marisa for their kindness, assistance and overall experience. Best and efficient. Above and beyond my expectations. Special thanks to Susan and Marisa for their kindness, assistance and overall experience. Best car buying experience by far in 40 years. Grateful. Thankyou More
Other Employees Tagged: Marissa Leach , Receptionist was very welcoming.
January 01, 2026
Customer service was excellent! Susan did a wonderful job and really explained everything perfect for us. Susan did a wonderful job and really explained everything perfect for us. More
Other Employees Tagged: Billy Sadtler
December 27, 2025
Easy purchase, we got a good deal. Susan was excellent to work with along with Tom and William. Highly recommended Susan was excellent to work with along with Tom and William. Highly recommended More
Other Employees Tagged: William Hoyt, Tom Stancavage
December 27, 2025
A Pleasure to visit. Excellent, very friendly and welcoming staff. Very easy to work with. Excellent, very friendly and welcoming staff. Very easy to work with. More
Other Employees Tagged: Marissa Leach
December 23, 2025
Our salesman, Clif, was great. Beatrice dealt with in many years of buying new vehicles. Not pushy at all. Spent hours going over the vehicle with us after the sale to make sure we Beatrice dealt with in many years of buying new vehicles. Not pushy at all. Spent hours going over the vehicle with us after the sale to make sure we were comfortable with everything before we left the lot. More
Other Employees Tagged: Marissa Leach, Clif Wiggins
December 22, 2025
This was my second time purchasing from Annapolis Subaru. And again, Susan and Marissa were great to work with. I knew exactly what I wanted - first contact they didn’t have it, but then I checked the next d And again, Susan and Marissa were great to work with. I knew exactly what I wanted - first contact they didn’t have it, but then I checked the next day online and it looked like they might. I emailed and they got back to me immediately, and we arranged for me to see it the next day. Picked it up a couple of days later. I prefer dealing with Annapolis Subaru to any nearer dealers in the immediate DC areas - they are friendlier, more honest, and have better prices. It couldn’t have been a better experience. More
Other Employees Tagged: Marissa Leach
December 20, 2025
Organized, considerate, friendly and helpful. Buying a car can be an odious experience. You guys/gals made it bearable. Buying a car can be an odious experience. You guys/gals made it bearable. More
Other Employees Tagged: William Hoyt
December 12, 2025
I had a very nice experience at Annapolis Subaru. They were very thoughtful and answered all my questions and concerns. They were very thoughtful and answered all my questions and concerns. More
Other Employees Tagged: William Hoyt
December 10, 2025
Overall I had a great car buying experience. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. More

