Susan Coolen | Page 38

Annapolis Subaru Susan Coolen highly recommend! 5 stars! Annapolis Subaru Susan Coolen representative is professional, personable, articulate, and is knowledgeable re: their entire product line. We purchased Annapolis Subaru Susan Coolen representative is professional, personable, articulate, and is knowledgeable re: their entire product line. We purchased two vehicles from Susan on 21 June, 2019. The entire process was efficient and painless. Competitive pricing, stellar service! The entire team with whom we worked is comprised of professionals who took ample time to review options available, whether re: vehicle specs, maintenance/warranty options, service, and how to set up the vehicles to our personal, desired settings prior to driving off the lot. Susan (sales), Bob Carroll (bus. Mgr.), & Joe Tyler (bus Mgr) are all great ambassadors for Annapolis Subaru! Highly recommend! 5 stars in all categories! We shall buy again from this team! More

by SKIPOWDER Verified Customer Verified Customer

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Great experience! This dealership is one of the best experiences we’ve had in the area. Everyone is friendly and there is no pressure to buy. Susan is friendly and know This dealership is one of the best experiences we’ve had in the area. Everyone is friendly and there is no pressure to buy. Susan is friendly and knowledgeable about the vehicles. She worked with us to find what worked best for our situation. This is the second time we’ve gotten a car from Subaru Annapolis with Susan and we will be back again! More

by AMira Verified Customer Verified Customer

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Terrific Car-buying Experience Susan Coolen was our sales person. She treated my husband and me like good friends, and was very patient, informative, paid attention to detail, and q Susan Coolen was our sales person. She treated my husband and me like good friends, and was very patient, informative, paid attention to detail, and quickly arranged for the Impreza that I purchased to be available. She is very knowledgeable about the Subarus and takes great care that the customer gets matched with the most suitable car features to meet their interests. I would recommend Susan Coolen and Annapolis Subaru to anyone interested in purchasing a car. Our experience was very enjoyable, More

by NSCHMIDT0 Verified Customer Verified Customer

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Shockingly Respectful and Pleasant So, my wife wanted a particular vehicle. She knew the make, model, color, and options. I sent an internet inquiry to several dealerships. A couple of So, my wife wanted a particular vehicle. She knew the make, model, color, and options. I sent an internet inquiry to several dealerships. A couple of the respondents told me that the “had the vehicle I wanted, available for immediate delivery”. Bull! Wrong vehicle, trim line, color, options. Annapolis Subaru was respectful. Said they didn’t have the exact car. Said they could offer others from inventory, but if I wanted that exact car, they could order it. Good for them! They gave a competitive price and great service. Offered the pricy extras, but weren’t at all pushy. I’d buy from them again. Kudos to Heather and Susan! And I can’t remember his name, but I love the dog who hangs out in front. They get extra points for being dog lovers. More

by ALICKSSHIELDS Verified Customer Verified Customer

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Absolutely wonderful experience!!! Susan Coolen knew exactly what we wanted since this would be our third Forester! She showed us all the new bells and whistles on the Forester...we tes Susan Coolen knew exactly what we wanted since this would be our third Forester! She showed us all the new bells and whistles on the Forester...we test drove one and immediately put in the order for a 2019. Was as wonderful experience. More

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Great Sales Team Jason and Susan worked together to make our Subaru Crosstrek purchase a positive experience. They were both friendly and knowledgeable. Jason took his Jason and Susan worked together to make our Subaru Crosstrek purchase a positive experience. They were both friendly and knowledgeable. Jason took his time showing us the features of our car. More

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Outback #2 We bought our second Subaru Outback, and working with Susan was a pleasure. She answered all our questions via email and made suggestions, such that We bought our second Subaru Outback, and working with Susan was a pleasure. She answered all our questions via email and made suggestions, such that we were ready to buy when we walked in the door. Fair price based on our advance research with CR, Edmunds, and Truecar with no hassle/haggling. Absolute pleasure! More

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Excellence! Simply put, the best car buying experience in over 40 years! From the receptionist, to the internet contact, to the sales/leasing consultant, to the Simply put, the best car buying experience in over 40 years! From the receptionist, to the internet contact, to the sales/leasing consultant, to the F&I man- every interaction was professional, pleasant and attentive. More

by Russtaang Verified Customer Verified Customer

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Straight forward and hassle free Susan listened to what we were looking for and didn’t try to up sell. She focused on our search and delivered a car in our parameters Susan listened to what we were looking for and didn’t try to up sell. She focused on our search and delivered a car in our parameters More

by JOHNHOWLINJR Verified Customer Verified Customer

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Seamless purchase with expectations met Second Subaru purchase from this dealership. First experience was very good and brought me back for a second vehicle. Selling one of the safest and de Second Subaru purchase from this dealership. First experience was very good and brought me back for a second vehicle. Selling one of the safest and dependable vehicles in the road also helped More

by CAPTWDMORGAN Verified Customer Verified Customer

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