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Susan Coolen
Susan Coolen
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
372 Reviews
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
8 yrs, 4 mos
Languages Spoken
English
372 Reviews
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372 Reviews of Susan Coolen
December 27, 2025
Easy purchase, we got a good deal. Susan was excellent to work with along with Tom and William. Highly recommended Susan was excellent to work with along with Tom and William. Highly recommended More
by tesmith719
Verified CustomerOther Employees Tagged: William Hoyt, Tom Stancavage
December 27, 2025
A Pleasure to visit. Excellent, very friendly and welcoming staff. Very easy to work with. Excellent, very friendly and welcoming staff. Very easy to work with. More
by joejanis29
Other Employees Tagged: Marissa Leach
December 23, 2025
Our salesman, Clif, was great. Beatrice dealt with in many years of buying new vehicles. Not pushy at all. Spent hours going over the vehicle with us after the sale to make sure we Beatrice dealt with in many years of buying new vehicles. Not pushy at all. Spent hours going over the vehicle with us after the sale to make sure we were comfortable with everything before we left the lot. More
by ctsinne
Other Employees Tagged: Marissa Leach, Clif Wiggins
December 22, 2025
This was my second time purchasing from Annapolis Subaru. And again, Susan and Marissa were great to work with. I knew exactly what I wanted - first contact they didn’t have it, but then I checked the next d And again, Susan and Marissa were great to work with. I knew exactly what I wanted - first contact they didn’t have it, but then I checked the next day online and it looked like they might. I emailed and they got back to me immediately, and we arranged for me to see it the next day. Picked it up a couple of days later. I prefer dealing with Annapolis Subaru to any nearer dealers in the immediate DC areas - they are friendlier, more honest, and have better prices. It couldn’t have been a better experience. More
by naomis2129
Other Employees Tagged: Marissa Leach
December 20, 2025
Organized, considerate, friendly and helpful. Buying a car can be an odious experience. You guys/gals made it bearable. Buying a car can be an odious experience. You guys/gals made it bearable. More
by rjdeuin
Other Employees Tagged: William Hoyt
December 12, 2025
I had a very nice experience at Annapolis Subaru. They were very thoughtful and answered all my questions and concerns. They were very thoughtful and answered all my questions and concerns. More
by Adrienne
Other Employees Tagged: William Hoyt
December 10, 2025
Overall I had a great car buying experience. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. More
by jgsirigos
November 26, 2025
Extremely helpful staff, but it would have been nice if my to be informed that the car was involved in a accident. It's my fault that I didn't look over the car fax before purchasing the vehicle. my to be informed that the car was involved in a accident. It's my fault that I didn't look over the car fax before purchasing the vehicle. More
by dagreek68
Other Employees Tagged: Marissa Leach
November 24, 2025
It was an overall great experience, closing out was easy, and hassle free. thanks so much! not pushy and accommodating. and hassle free. thanks so much! not pushy and accommodating. More
by anthony@applianceland.com
Other Employees Tagged: Chris Parks
