Susan Coolen

Repeat customer for a reason. Susan and Annapolis Subaru team make for a very pleasant car buying experience. I got excellent trade in value, and she discounted MSRP without me as Susan and Annapolis Subaru team make for a very pleasant car buying experience. I got excellent trade in value, and she discounted MSRP without me asking! The numbers are easy to understand, unlike so many other car dealerships in SOMD. If you’re shopping for a Subaru, do not look anywhere else! I have purchased 3 Subarus from Susan. She is awesome and so is the finance manager! They don’t pressure you to make bad financial decisions. Could not be happier. Thanks Susan! More

by Colin DeHenzel Verified Customer Verified Customer

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Excellent customer service and a quick transaction and Susan made the experience great I would definitely recommend Annapolis Subaru to my family and friends Susan made the experience great I would definitely recommend Annapolis Subaru to my family and friends More

by hheimiller Verified Customer Verified Customer

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Staff members were amazing and accommodating to my needs. Sales experience was stress-free without any pressure. Sales experience was stress-free without any pressure. More

by april.m.mule Verified Customer Verified Customer

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The staff here were friendly and courteous. Respected my time and got me on the way as soon as they can. The whole process was stress free. Respected my time and got me on the way as soon as they can. The whole process was stress free. More

by tchen77 Verified Customer Verified Customer

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Every step in this process was amazing! Thank you for all the help and kindness along this journey Thank you for all the help and kindness along this journey More

by lindseys16 Verified Customer Verified Customer

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Very fine experience. Susan Coolen was very helpful with choosing a vehicle. The business manager was also very professional and helpful. Susan Coolen was very helpful with choosing a vehicle. The business manager was also very professional and helpful. More

by jskarr40 Verified Customer Verified Customer

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I traded in for my fourth Subaru from Annapolis Subaru, this is the 6th one from them for my family. Susan is wonderful, no pressure sales and the entire team at Annapolis are the nicest people. Thank you this is the 6th one from them for my family. Susan is wonderful, no pressure sales and the entire team at Annapolis are the nicest people. Thank you and I am sure I will be back More

by agrt69 Verified Customer Verified Customer

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Excellent customer service and attention to detail from Susan,Ryan and finance department…awaiting Zenith with a call from Ryan Susan,Ryan and finance department…awaiting Zenith with a call from Ryan More

by dace4wop Verified Customer Verified Customer

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I loved this dealership and was treated with respect from the moment I contacted them. They spoke with me as an equal and not just a customer, and Susan and her team went above and beyond to find the exact c the moment I contacted them. They spoke with me as an equal and not just a customer, and Susan and her team went above and beyond to find the exact car I wanted! More

by hcmz Verified Customer Verified Customer

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This is my second Subaru from Annapolis. Everyone is so friendly. Never once did the transaction feel stuffy or overwhelming. Both Susan and Marissa are sweet, knowledgeable and efficient! I Everyone is so friendly. Never once did the transaction feel stuffy or overwhelming. Both Susan and Marissa are sweet, knowledgeable and efficient! I will be back when it's time to upgrade! More

by Kmsauerhoff Verified Customer Verified Customer

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