Susan Coolen | Page 39

Positive, enjoyable experience! We had a wonderful experience at Annapolis Subaru! Susan listened to our needs, showed us what we were interested in and provided upfront information We had a wonderful experience at Annapolis Subaru! Susan listened to our needs, showed us what we were interested in and provided upfront information about costs. We didn’t feel pressured into anything extra from the sales team and felt like they were actually helping us make the best decision. Overall, it was easy and enjoyable. We are very happy with our purchase and the experience of buying from Annapolis Subaru! More

by EVA.FARINA.HENRY Verified Customer Verified Customer

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Another great experience This is the fourth car we have bought at Annapolis Subaru - testament to the excellent service we continually receive from this great group of people. This is the fourth car we have bought at Annapolis Subaru - testament to the excellent service we continually receive from this great group of people. Susan was very knowledgeable, helpful - and fun! She is so easy to work with and made buying our Ascent painless. There was never any pressure- just a lot of laughs! Many thanks to Manager Steve, Bob in finance and tech wizard Heather. as I said a great group of people. Kathy and Carl Franzen More

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Joining the Subaru Family One of the easiest and most pleasant dealer experiences I’ve had. Everyone involved with buying my new car was so nice. I felt they genuinely wanted m One of the easiest and most pleasant dealer experiences I’ve had. Everyone involved with buying my new car was so nice. I felt they genuinely wanted me to get the right car for me. Susan in sales and Joe in finance helped me get an amazing car that was exactly in my budget. I really feel like a member of the Subaru family. And I love my new Outback! More

by ksbradshaw123 Verified Customer Verified Customer

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Purchase of a Forester A no hassle purchase from friendly people. I'll need more help in learning about the car and I'll be back when I need it. Darrell Dempster A no hassle purchase from friendly people. I'll need more help in learning about the car and I'll be back when I need it. Darrell Dempster More

by DSEDDH Verified Customer Verified Customer

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Best Car Buying Experience!! Annapolis Subaru has the most pleasant sales and service people that take customer service to a whole new level. You will not be pressured here! Sus Annapolis Subaru has the most pleasant sales and service people that take customer service to a whole new level. You will not be pressured here! Susan is a fantastic sales person! She was informative and friendly and always made sure that we were getting what we wanted and.needed. After other experiences with other dealerships, this was a breath of fresh air. We are customers for life! More

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Great experience! Beth in internet sales was extremely helpful before we ever stepped on the lot. Susan in sales was fantastic to work with! Every thing went very smoot Beth in internet sales was extremely helpful before we ever stepped on the lot. Susan in sales was fantastic to work with! Every thing went very smoothly! More

by MELODYWRIGHT0 Verified Customer Verified Customer

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Amazing experience! Today was an amazing day! Susan, Ryan and Joe were amazing throughout the entire process. I came in with many doubts but they put my mind to ease and Today was an amazing day! Susan, Ryan and Joe were amazing throughout the entire process. I came in with many doubts but they put my mind to ease and made sure I left in a great Volvo More

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lo-o-o-ng time returning customers Our 2019 Crosstrex is the 4th Subaru we have purchased from Annapolis Subaru. Excellent product , competitive pricing and great customer service have Our 2019 Crosstrex is the 4th Subaru we have purchased from Annapolis Subaru. Excellent product , competitive pricing and great customer service have kept us coming back. More

by NOSTROMO1299 Verified Customer Verified Customer

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Awesome purchase experience Purchased a 2016 WRX over the weekend and had a terrific experience with Sue and Marissa in sales, as well as Joe in finance. Great no-pressure enviro Purchased a 2016 WRX over the weekend and had a terrific experience with Sue and Marissa in sales, as well as Joe in finance. Great no-pressure environment, and I was in and out within about 3 hours including two test drives. Car was delivered in great shape. It's so nice working with a family-run business that really takes care of its customers. Thank you! More

by eabello Verified Customer Verified Customer

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The BEST! From the moment I first walked in the door of this dealership, I felt comfortable, free to look around, and never felt pressure, in any way. There isn From the moment I first walked in the door of this dealership, I felt comfortable, free to look around, and never felt pressure, in any way. There isn't a single person that I felt uncomfortable with. I even brought a large stroller inside, to place in the trunk of the Forester that I was interested in. Honestly, none of the other car dealers that I had visited in the area, seemed OK with my doing that. Annapolis Subaru welcomed the thought. They knew that it was something important to me. I absolutely love my car, and couldn't be happier that I bought it here. More

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