Dealer Reviews
Cars for Sale
Dealer Log In
Susan Coolen
Susan Coolen | Page 39
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
394 Reviews
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
8 yrs, 9 mos
Languages Spoken
English
394 Reviews
Write a Review
394 Reviews of Susan Coolen
March 14, 2019
Purchase of a Forester A no hassle purchase from friendly people. I'll need more help in learning about the car and I'll be back when I need it. Darrell Dempster A no hassle purchase from friendly people. I'll need more help in learning about the car and I'll be back when I need it. Darrell Dempster More
by DSEDDH
Verified Customer
March 13, 2019
Best Car Buying Experience!! Annapolis Subaru has the most pleasant sales and service people that take customer service to a whole new level. You will not be pressured here! Sus Annapolis Subaru has the most pleasant sales and service people that take customer service to a whole new level. You will not be pressured here! Susan is a fantastic sales person! She was informative and friendly and always made sure that we were getting what we wanted and.needed. After other experiences with other dealerships, this was a breath of fresh air. We are customers for life! More
by KellA025
February 23, 2019
Great experience! Beth in internet sales was extremely helpful before we ever stepped on the lot. Susan in sales was fantastic to work with! Every thing went very smoot Beth in internet sales was extremely helpful before we ever stepped on the lot. Susan in sales was fantastic to work with! Every thing went very smoothly! More
by MELODYWRIGHT0
Other Employees Tagged: Beth Ryan
February 08, 2019
Amazing experience! Today was an amazing day! Susan, Ryan and Joe were amazing throughout the entire process. I came in with many doubts but they put my mind to ease and Today was an amazing day! Susan, Ryan and Joe were amazing throughout the entire process. I came in with many doubts but they put my mind to ease and made sure I left in a great Volvo More
by Raymaster
Other Employees Tagged: Ryan Crawford, Joe Tyler, Kiersten Phelps
February 07, 2019
lo-o-o-ng time returning customers Our 2019 Crosstrex is the 4th Subaru we have purchased from Annapolis Subaru. Excellent product , competitive pricing and great customer service have Our 2019 Crosstrex is the 4th Subaru we have purchased from Annapolis Subaru. Excellent product , competitive pricing and great customer service have kept us coming back. More
by NOSTROMO1299
February 03, 2019
Awesome purchase experience Purchased a 2016 WRX over the weekend and had a terrific experience with Sue and Marissa in sales, as well as Joe in finance. Great no-pressure enviro Purchased a 2016 WRX over the weekend and had a terrific experience with Sue and Marissa in sales, as well as Joe in finance. Great no-pressure environment, and I was in and out within about 3 hours including two test drives. Car was delivered in great shape. It's so nice working with a family-run business that really takes care of its customers. Thank you! More
by eabello
Other Employees Tagged: Marissa Leach , Joe Tyler
January 30, 2019
The BEST! From the moment I first walked in the door of this dealership, I felt comfortable, free to look around, and never felt pressure, in any way. There isn From the moment I first walked in the door of this dealership, I felt comfortable, free to look around, and never felt pressure, in any way. There isn't a single person that I felt uncomfortable with. I even brought a large stroller inside, to place in the trunk of the Forester that I was interested in. Honestly, none of the other car dealers that I had visited in the area, seemed OK with my doing that. Annapolis Subaru welcomed the thought. They knew that it was something important to me. I absolutely love my car, and couldn't be happier that I bought it here. More
by karm366
Other Employees Tagged: Andre Gayle, Jackie Whetzler, Joe Tyler, and Beth Ryan
January 30, 2019
Great customer service! Susan made me feel right at home and really simplified the process for me. She laid out options for me that I could easily choose from. I would recomm Susan made me feel right at home and really simplified the process for me. She laid out options for me that I could easily choose from. I would recommend Susan and Subaru Annapolis to anyone looking for a vehicle! More
by Akouss12
January 29, 2019
Happy first time buyer! I had a great experience at Annapolis Subaru! I worked with Susan to purchase my 2019 Subaru Forester. She was very knowledgable about the car and the I had a great experience at Annapolis Subaru! I worked with Susan to purchase my 2019 Subaru Forester. She was very knowledgable about the car and the brand, which made buying my first car so much easier. I have been to many Subaru dealers while researching the Forester and she was the most up front about everything! I didn’t feel pressured to purchase the vehicle and she answered any questions I had. I would 100% go back to Annapolis Subaru and recommend them to my friends & family! More
by CKINNUCANE
Other Employees Tagged: Joe Tyler
January 21, 2019
Annapolis Subaru is the best!! This is the 4th car we purchase from Annapolis Subaru. We've never had anything short of excellent and friendly service. There's no pressure and they This is the 4th car we purchase from Annapolis Subaru. We've never had anything short of excellent and friendly service. There's no pressure and they will work with you to get to the number you need. We love that they work as a team and try to make the process as quick and painless as possible. Ottie and Susan are amazing. If you're in the market for a Subaru, Annapolis is the way to go! More
by Biondi69!
Other Employees Tagged: Ottie Jones, Bob
