Susan Coolen
Susan Coolen at Annapolis Subaru

Susan Coolen

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

Contact Me
5.0
374 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

Languages Spoken

English English

5.0

374 Reviews

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374 Reviews of Susan Coolen

January 07, 2026

Dealership Rating
Employee Rating

Everyone I came in contact with was friendly, Informative and efficient. Above and beyond my expectations. Special thanks to Susan and Marisa for their kindness, assistance and overall experience. Best More

by lesaeser
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach , Receptionist was very welcoming.

January 01, 2026

Dealership Rating
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Customer service was excellent! Susan did a wonderful job and really explained everything perfect for us. More

by apsantos6464@gmail.com
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Sadtler

December 27, 2025

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Employee Rating

Easy purchase, we got a good deal. Susan was excellent to work with along with Tom and William. Highly recommended More

by tesmith719
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Recommend Dealer
Yes

Other Employees Tagged: William Hoyt, Tom Stancavage

December 27, 2025

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A Pleasure to visit. Excellent, very friendly and welcoming staff. Very easy to work with. More

by joejanis29
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

December 23, 2025

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Our salesman, Clif, was great. Beatrice dealt with in many years of buying new vehicles. Not pushy at all. Spent hours going over the vehicle with us after the sale to make sure we More

by ctsinne
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach, Clif Wiggins

December 22, 2025

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This was my second time purchasing from Annapolis Subaru. And again, Susan and Marissa were great to work with. I knew exactly what I wanted - first contact they didn’t have it, but then I checked the next d More

by naomis2129
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

December 20, 2025

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Employee Rating

Organized, considerate, friendly and helpful. Buying a car can be an odious experience. You guys/gals made it bearable. More

by rjdeuin
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: William Hoyt

December 12, 2025

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Employee Rating

Everyone is very helpful and friendly. Susan and Marissa are absolutely wonderful. I could sit and talk with them all day. More

by amaphillips
Sales Price Transparency
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Recommend Dealer
Yes

December 12, 2025

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I had a very nice experience at Annapolis Subaru. They were very thoughtful and answered all my questions and concerns. More

by Adrienne
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: William Hoyt

December 10, 2025

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Employee Rating

Overall I had a great car buying experience. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. More

by jgsirigos
Sales Price Transparency
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Recommend Dealer
Yes
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