Susan Coolen

Every step in this process was amazing! Thank you for all the help and kindness along this journey Thank you for all the help and kindness along this journey More

by lindseys16 Verified Customer Verified Customer

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Very fine experience. Susan Coolen was very helpful with choosing a vehicle. The business manager was also very professional and helpful. Susan Coolen was very helpful with choosing a vehicle. The business manager was also very professional and helpful. More

by jskarr40 Verified Customer Verified Customer

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I traded in for my fourth Subaru from Annapolis Subaru, this is the 6th one from them for my family. Susan is wonderful, no pressure sales and the entire team at Annapolis are the nicest people. Thank you this is the 6th one from them for my family. Susan is wonderful, no pressure sales and the entire team at Annapolis are the nicest people. Thank you and I am sure I will be back More

by agrt69 Verified Customer Verified Customer

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Excellent customer service and attention to detail from Susan,Ryan and finance department…awaiting Zenith with a call from Ryan Susan,Ryan and finance department…awaiting Zenith with a call from Ryan More

by dace4wop Verified Customer Verified Customer

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I loved this dealership and was treated with respect from the moment I contacted them. They spoke with me as an equal and not just a customer, and Susan and her team went above and beyond to find the exact c the moment I contacted them. They spoke with me as an equal and not just a customer, and Susan and her team went above and beyond to find the exact car I wanted! More

by hcmz Verified Customer Verified Customer

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This is my second Subaru from Annapolis. Everyone is so friendly. Never once did the transaction feel stuffy or overwhelming. Both Susan and Marissa are sweet, knowledgeable and efficient! I Everyone is so friendly. Never once did the transaction feel stuffy or overwhelming. Both Susan and Marissa are sweet, knowledgeable and efficient! I will be back when it's time to upgrade! More

by Kmsauerhoff Verified Customer Verified Customer

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This is the 5th Subaru we've purchased from this location and every time has been a great experience. Susan is absolutely wonderful and you can tell she truly cares about her clients. The process was very and every time has been a great experience. Susan is absolutely wonderful and you can tell she truly cares about her clients. The process was very streamlined and pretty quick for how busy they were. I am a very happy repeat customer! More

by marika0 Verified Customer Verified Customer

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Susan went above and beyond to make sure we had an incredible experience. I love my new car and can say for certain I will be back! Thank you for everything! incredible experience. I love my new car and can say for certain I will be back! Thank you for everything! More

by MELISSAJUSKELIS Verified Customer Verified Customer

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The staff took great care of us and patiently everything to us. It was our first vehicle purchase since 2015 snd so much has changed. It was a great buying experience. to us. It was our first vehicle purchase since 2015 snd so much has changed. It was a great buying experience. More

by glenncarr Verified Customer Verified Customer

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This is the 2nd car I’ve purchased from Annapolis Subaru. Our families 5th. Susan, Tom & William got my payment & interest rate down due to hard times with my credit score. The car was a very solid Africa ca Our families 5th. Susan, Tom & William got my payment & interest rate down due to hard times with my credit score. The car was a very solid Africa car and they held it for me for two weeks till I got everything in order. I recommend this team to anyone. Thank you for always supporting us in our purchases. More

by Lauren Bowen Verified Customer Verified Customer

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