

Susan Coolen
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
8 yrs
Industry Experience
8 yrs
Languages Spoken
English
351 Reviews
Write a Review351 Reviews of Susan Coolen
September 14, 2025
The process was smooth and easy. The trade-in was fair at best. Susan and Andre made the deal happen very quickly for me because they knew time was important. The trade-in was fair at best. Susan and Andre made the deal happen very quickly for me because they knew time was important. More
Other Employees Tagged: Andre Gayle, Marissa Leach
September 13, 2025
Our family recently purchased our second Subaru from Annapolis Subaru. We appreciate the features and reliability of the product. Susan and the team were wonderful - professional, friendly, respectful a Annapolis Subaru. We appreciate the features and reliability of the product. Susan and the team were wonderful - professional, friendly, respectful and efficient. The purchasing process was straightforward, a pleasure, and took less than 2 hours. The model I wanted was available and they worked to ensure that the financing was within my budget. They really lived up to Subaru's Love Promise! More
Other Employees Tagged: Marissa Leach
September 10, 2025
Probably the best dealer experience I have ever had. They did everything right I knew how to treat a customer appropriately They did everything right I knew how to treat a customer appropriately More
Other Employees Tagged: Andre Gayle
September 09, 2025
I was very happy with Susan professionalism. She listened to me and had follow- up questions to be sure in get me the right car. I'm very grateful for Susan being attentive to details of our c She listened to me and had follow- up questions to be sure in get me the right car. I'm very grateful for Susan being attentive to details of our conversations. Susan you're amazing person. Be Bless. Andre and Walt you're awesome More
Other Employees Tagged: Andre Gayle, William Hoyt
September 02, 2025
I've been using this dealership since 2009. Sales staff knowledgeable and courteous. Service staff knows me and fills my needs Sales staff knowledgeable and courteous. Service staff knows me and fills my needs More
Other Employees Tagged: Andre Gayle, Marissa Leach
August 30, 2025
From start to finish I was happy with everyone I interacted with. Like most, I truly loathe the car buying process usually. The folks at Annapolis Subaru have put me on the path to ridding myself of interacted with. Like most, I truly loathe the car buying process usually. The folks at Annapolis Subaru have put me on the path to ridding myself of the anxiety felt with purchasing a vehicle. Every question was answered, and they were very good at educating me on the Subaru brand being that this is my first experience with Subaru. Thank you! More
Other Employees Tagged: Andre Gayle, William Hoyt
August 23, 2025
My experience with Susan, Marissa and Billy was outstanding. I will highly recommend them to anyone. Best car buying experience I have ever had. outstanding. I will highly recommend them to anyone. Best car buying experience I have ever had. More
Other Employees Tagged: Billy Sadtler, Marissa Leach
August 18, 2025
Susan was amazing! It was a pleasant experience from start to finish. This the second Subaru we have bought and will definitely be going back when it is time for anothe It was a pleasant experience from start to finish. This the second Subaru we have bought and will definitely be going back when it is time for another! More
Other Employees Tagged: Marissa Leach
August 15, 2025
The dealership was very honest and helpful, kind, quick, and clear about the entire car-buying process. and clear about the entire car-buying process. More
Other Employees Tagged: Marissa Leach
August 13, 2025
Susan was extremely personable and helped every step of the way. She made it super easy. the way. She made it super easy. More
Other Employees Tagged: Tom Stancavage