Susan Coolen
Susan Coolen at Annapolis Subaru
Refer Me

Susan Coolen | Page 5

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

Contact Me
5.0
252 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

5.0

252 Reviews

Write a Review

252 Reviews of Susan Coolen

May 12, 2023

Dealership Rating
Employee Rating

Great customer service in a very happy and upbeat business. The easiest car I ever bought. More

by dkbenton4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach , Kayla was my original point of contact. She was great too!

April 30, 2023

Dealership Rating
Employee Rating

Purchasing my Crosstrek from Annapolis Subaru was a joy - it was efficient, and everyone I spoke to/with was optimistic and helpful. The entire experience was as delightful as one could imagine car buying to More

by Jaclynday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

April 07, 2023

Dealership Rating
Employee Rating

This dealership is very professional, the employees are all very nice, polite and knowledgeable. They never push or make anyone feel uncomfortable, we will definitely be coming back for Subarus in the futu More

by CES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach, Helen Appel

March 20, 2023

Dealership Rating
Employee Rating

Susan and Darrell were amazing to deal with. Great buying experience. I highly recommend this dealership. They worked with me in several different ways. Everyone was so nice and really seemed to More

by bmarinojr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 13, 2023

Dealership Rating
Employee Rating

Great experience making an appointment for a test drive. I also thought negotiations were fair without a lot of games. Very happy with my purchase! More

by jack.taylor580
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

March 12, 2023

Dealership Rating
Employee Rating

They were friendly, open, and informative. Have dealt with them before this and will again. More

by 1954wwwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 07, 2023

Dealership Rating
Employee Rating

Fantastic, simple, willing to work with me on all my quarrels, and put me in my dream car A++ More

by jbirdtmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 04, 2023

Dealership Rating
Employee Rating

Susan is very welcoming; and assured me she would spend all the time I needed to shop, to describe and explain the vehicle, and to complete the process. She has been very informative, and helpful.I apprec More

by mcoyle339
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 12, 2023

Dealership Rating
Employee Rating

very patient and was very proactive to help me understand my options. Very helpful and kind staff. More

by GUZMAN.KRISTEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Newman

February 11, 2023

Dealership Rating
Employee Rating

We really appreciated the amount of time Susan took with us. Looking forward to many years with our new Subaru outback. More

by KMCRANFORD
Sales Price Transparency
Recommend Dealer
Yes
...
5
...