Susan Coolen | Page 4
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
9 yrs, 2 mos
Industry Experience
9 yrs, 2 mos
Languages Spoken
English
400 Reviews
Write a Review400 Reviews of Susan Coolen
December 23, 2025
Our salesman, Clif, was great. Beatrice dealt with in many years of buying new vehicles. Not pushy at all. Spent hours going over the vehicle with us after the sale to make sure we Beatrice dealt with in many years of buying new vehicles. Not pushy at all. Spent hours going over the vehicle with us after the sale to make sure we were comfortable with everything before we left the lot. More
Other Employees Tagged: Marissa Leach, Clif Wiggins
December 22, 2025
This was my second time purchasing from Annapolis Subaru. And again, Susan and Marissa were great to work with. I knew exactly what I wanted - first contact they didn’t have it, but then I checked the next d And again, Susan and Marissa were great to work with. I knew exactly what I wanted - first contact they didn’t have it, but then I checked the next day online and it looked like they might. I emailed and they got back to me immediately, and we arranged for me to see it the next day. Picked it up a couple of days later. I prefer dealing with Annapolis Subaru to any nearer dealers in the immediate DC areas - they are friendlier, more honest, and have better prices. It couldn’t have been a better experience. More
Other Employees Tagged: Marissa Leach
December 20, 2025
Organized, considerate, friendly and helpful. Buying a car can be an odious experience. You guys/gals made it bearable. Buying a car can be an odious experience. You guys/gals made it bearable. More
Other Employees Tagged: William Hoyt
December 12, 2025
I had a very nice experience at Annapolis Subaru. They were very thoughtful and answered all my questions and concerns. They were very thoughtful and answered all my questions and concerns. More
Other Employees Tagged: William Hoyt
December 10, 2025
Overall I had a great car buying experience. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. More
November 26, 2025
Extremely helpful staff, but it would have been nice if my to be informed that the car was involved in a accident. It's my fault that I didn't look over the car fax before purchasing the vehicle. my to be informed that the car was involved in a accident. It's my fault that I didn't look over the car fax before purchasing the vehicle. More
Other Employees Tagged: Marissa Leach
November 24, 2025
It was an overall great experience, closing out was easy, and hassle free. thanks so much! not pushy and accommodating. and hassle free. thanks so much! not pushy and accommodating. More
Other Employees Tagged: Chris Parks
November 19, 2025
I had such a great experience purchasing my new 2025 Forester! Facility was clean and staff was so helpful. Susan made the process fun and smooth! Forester! Facility was clean and staff was so helpful. Susan made the process fun and smooth! More
Other Employees Tagged: Marissa Leach
November 16, 2025
I recently purchased my fourth Subaru from Annapolis Subaru, and once again, I had a fantastic experience! The sales team was incredibly helpful and friendly, making the entire process smooth and effici Subaru, and once again, I had a fantastic experience! The sales team was incredibly helpful and friendly, making the entire process smooth and efficient. They answered all my questions and worked hard to find the perfect car for me. The finance team was equally impressive, guiding me through the financing options with transparency and ease. I was in and out quickly, which I greatly appreciate! I highly recommend Annapolis Subaru to anyone looking for a great car-buying experience. I’ll definitely be back for my next Subaru! More
Other Employees Tagged: Marissa Leach, David Winters

