Susan Coolen
Susan Coolen at Annapolis Subaru

Susan Coolen | Page 4

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

Contact Me
5.0
400 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

5.0

400 Reviews

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400 Reviews of Susan Coolen

December 23, 2025

Dealership Rating
Employee Rating

Our salesman, Clif, was great. Beatrice dealt with in many years of buying new vehicles. Not pushy at all. Spent hours going over the vehicle with us after the sale to make sure we More

by ctsinne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach, Clif Wiggins

December 22, 2025

Dealership Rating
Employee Rating

This was my second time purchasing from Annapolis Subaru. And again, Susan and Marissa were great to work with. I knew exactly what I wanted - first contact they didn’t have it, but then I checked the next d More

by naomis2129
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

December 20, 2025

Dealership Rating
Employee Rating

Organized, considerate, friendly and helpful. Buying a car can be an odious experience. You guys/gals made it bearable. More

by rjdeuin
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: William Hoyt

December 12, 2025

Dealership Rating
Employee Rating

I had a very nice experience at Annapolis Subaru. They were very thoughtful and answered all my questions and concerns. More

by Adrienne
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: William Hoyt

December 12, 2025

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Employee Rating

Everyone is very helpful and friendly. Susan and Marissa are absolutely wonderful. I could sit and talk with them all day. More

by amaphillips
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

December 10, 2025

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Overall I had a great car buying experience. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. More

by jgsirigos
Sales Price Transparency
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Recommend Dealer
Yes

November 26, 2025

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Extremely helpful staff, but it would have been nice if my to be informed that the car was involved in a accident. It's my fault that I didn't look over the car fax before purchasing the vehicle. More

by dagreek68
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

November 24, 2025

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Employee Rating

It was an overall great experience, closing out was easy, and hassle free. thanks so much! not pushy and accommodating. More

by anthony
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chris Parks

November 19, 2025

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I had such a great experience purchasing my new 2025 Forester! Facility was clean and staff was so helpful. Susan made the process fun and smooth! More

by joymholler
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

November 16, 2025

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Employee Rating

I recently purchased my fourth Subaru from Annapolis Subaru, and once again, I had a fantastic experience! The sales team was incredibly helpful and friendly, making the entire process smooth and effici More

by TEKNIK871
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach, David Winters

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