Susan Coolen

William and Susan were absolutely wonderful to work with. It was a friendly and low pressure environment. Dare I say a pleasant car buying experience. 10/10 recommend. It was a friendly and low pressure environment. Dare I say a pleasant car buying experience. 10/10 recommend. More

by captainplanethnw Verified Customer Verified Customer

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Best experience with a car dealership I've had to this point. I get serious anxiety when even thinking about buying a car, usually. When I dealt with Annapolis Subaru they did everything they could to hel point. I get serious anxiety when even thinking about buying a car, usually. When I dealt with Annapolis Subaru they did everything they could to help ease my anxiety. We worked together through email to come up a deal that worked for both of us, and when I got to the dealership that deal was honored and finishing up the purchase went as quickly as can be expected. Susan Coolen was great to work with and provided a great education to this first time Subaru owner. I'm looking forward to many years of satisfaction with Subaru and Annapolis Subaru. More

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The process was smooth and easy. The trade-in was fair at best. Susan and Andre made the deal happen very quickly for me because they knew time was important. The trade-in was fair at best. Susan and Andre made the deal happen very quickly for me because they knew time was important. More

by RUSTYSMITHSEMAIL Verified Customer Verified Customer

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Our family recently purchased our second Subaru from Annapolis Subaru. We appreciate the features and reliability of the product. Susan and the team were wonderful - professional, friendly, respectful a Annapolis Subaru. We appreciate the features and reliability of the product. Susan and the team were wonderful - professional, friendly, respectful and efficient. The purchasing process was straightforward, a pleasure, and took less than 2 hours. The model I wanted was available and they worked to ensure that the financing was within my budget. They really lived up to Subaru's Love Promise! More

by t vallandingham Verified Customer Verified Customer

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Probably the best dealer experience I have ever had. They did everything right I knew how to treat a customer appropriately They did everything right I knew how to treat a customer appropriately More

by bob.goldwasser Verified Customer Verified Customer

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I was very happy with Susan professionalism. She listened to me and had follow- up questions to be sure in get me the right car. I'm very grateful for Susan being attentive to details of our c She listened to me and had follow- up questions to be sure in get me the right car. I'm very grateful for Susan being attentive to details of our conversations. Susan you're amazing person. Be Bless. Andre and Walt you're awesome More

by yourpresence57@yahoo.com Verified Customer Verified Customer

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I've been using this dealership since 2009. Sales staff knowledgeable and courteous. Service staff knows me and fills my needs Sales staff knowledgeable and courteous. Service staff knows me and fills my needs More

by w1tsend Verified Customer Verified Customer

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From start to finish I was happy with everyone I interacted with. Like most, I truly loathe the car buying process usually. The folks at Annapolis Subaru have put me on the path to ridding myself of interacted with. Like most, I truly loathe the car buying process usually. The folks at Annapolis Subaru have put me on the path to ridding myself of the anxiety felt with purchasing a vehicle. Every question was answered, and they were very good at educating me on the Subaru brand being that this is my first experience with Subaru. Thank you! More

by tremms76 Verified Customer Verified Customer

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My experience with Susan, Marissa and Billy was outstanding. I will highly recommend them to anyone. Best car buying experience I have ever had. outstanding. I will highly recommend them to anyone. Best car buying experience I have ever had. More

by smokie12054 Verified Customer Verified Customer

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Susan was amazing! It was a pleasant experience from start to finish. This the second Subaru we have bought and will definitely be going back when it is time for anothe It was a pleasant experience from start to finish. This the second Subaru we have bought and will definitely be going back when it is time for another! More

by gobrien2001 Verified Customer Verified Customer

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