Susan Cota
Susan Cota at Steingold Volvo Cars

Susan Cota | Page 8

Director of Service

Steingold Volvo Cars

766 Broadway
Pawtucket, RI 02861

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5.0
112 Reviews

With an amazing personality, and incredible Volvo knowledge, Susan will always greet you with a smile in the Service Department. As our Director of Service for 30+ years, she will make sure to explain exactly what your vehicle needs during your visit.

Dealership Experience

31 yrs, 11 mos

Industry Experience

31 yrs, 11 mos

5.0

112 Reviews

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112 Reviews of Susan Cota

February 06, 2020

Dealership Rating
Employee Rating

Fantastic dealership!!! The staff is fully trained and professional. Extremely clean showroom. Steve was able to work a deal for me that allowed us to get into another great looking Volvo. More

by bgoralski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 30, 2020

Dealership Rating
Employee Rating

Really poor experience had an appointment wife was told she needs to wait and when she checked back in to see they hadn’t even started working on her car yet then gave her a rentalAt approximately noon whe More

by sslade4141
Recommend Dealer
No

January 11, 2020

Dealership Rating
Employee Rating

A special thanks to Mike, Tony, Sue, Steve and the team at Steingold. After my S90 was totaled mid December the rental and search is over. Replaced with essentially the same vehicle in a different color p More

by djluch
Recommend Dealer
Yes

Other Employees Tagged: Michael Bernardo, Stephen Bernardo, Richard Lavallee , Tony Bernardo

December 27, 2019

Dealership Rating
Employee Rating

This was the easiest purchase I ever made Brian,Steve,Manny and Mike ,found the vehicle I wanted got it for me came in everything was ready I signed my paperwork i was good to go. Sue and Ric More

by Steventeixeira
Recommend Dealer
Yes

July 31, 2019

Dealership Rating

Excellent communication with customer. Had a key replacement done due to only having one key when purchased at an independent dealer. the dealer sent me here and they did a wonderful job i More

by Jdad4417#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 22, 2019

Dealership Rating
Employee Rating

LOVE my 4th Volvo S60! Thanks Brian! I just purchased my 4th Volvo S60 and this one is a 2018 Volvo S60 T5 Inscription Platinum. What a ride! Safe, quiet and fast! I've been a loyal cu More

by Ab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 01, 2019

Dealership Rating
Employee Rating

consistency My family has done business with them for years,they are reliable,trust worthy. I will purchase in 20 years as in my last car More

by NAXELROD401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 09, 2019

Dealership Rating
Employee Rating

Excellent car buying experience It was time to move up to another car. My 2013 Volvo S60 was a great car, as were my last three Volvos' that I purchased at Steingold. On a day that More

by BM2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 25, 2019

Dealership Rating
Employee Rating

The best dealership of any cars and certainly Volvos I have used this dealership for over twenty five years. They are the gold standard in customer relations, prompt and efficient service, and willingne More

by M.MCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo , Tony Bernardo

March 13, 2019

Dealership Rating
Employee Rating

Great to do business with. Second Steingold purchase in less than 12 months. Unfortunately one of our other family vehicles (VW Passat) was totaled in recent accident. Although More

by KenVolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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