Susan Cota | Page 8

A special thanks to Mike, Tony, Sue, Steve and the team at Steingold. After my S90 was totaled mid December the rental and search is over. Replaced with essentially the same vehicle in a different color p at Steingold. After my S90 was totaled mid December the rental and search is over. Replaced with essentially the same vehicle in a different color palate. Appreciate all the help thru the process from taking the damaged car in, helping me with a temp vehicle, working with the insurance company and getting me in another safe and beautiful Volvo. This dealership is a family and treats their customers the same way. More

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This was the easiest purchase I ever made Brian,Steve,Manny and Mike ,found the vehicle I wanted got it for me came in everything was ready I signed my paperwork i was good to go. Sue and Ric Brian,Steve,Manny and Mike ,found the vehicle I wanted got it for me came in everything was ready I signed my paperwork i was good to go. Sue and Rich in service came and greeted me with a congratulations and all the service techs were excellent on installing all my extras on my vehicle More

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Excellent communication with customer. Had a key replacement done due to only having one key when purchased at an independent dealer. the dealer sent me here and they did a wonderful job i Had a key replacement done due to only having one key when purchased at an independent dealer. the dealer sent me here and they did a wonderful job in little time and also washed my car.. More

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LOVE my 4th Volvo S60! Thanks Brian! I just purchased my 4th Volvo S60 and this one is a 2018 Volvo S60 T5 Inscription Platinum. What a ride! Safe, quiet and fast! I've been a loyal cu I just purchased my 4th Volvo S60 and this one is a 2018 Volvo S60 T5 Inscription Platinum. What a ride! Safe, quiet and fast! I've been a loyal customer of Steingold Volvo for many years and buy pre-owned/certified and have always had a good experience with my car. (120+ miles, no major maintenance issues). The service department is excellent; Susan and Richard are professionals and whether you choose to stay or use their Uber ride while your vehicle is in service, they treat your right. Brian was super helpful buying this car, no pressure, prompt to call when the car was available and went over the new features of the T5 Inscription Platinum before pulling out of the showroom. If you have a good thing going why change? I have recommended Steingold to family and friends. My cousin just made the switch from BMW to Volvo after driving my previous S60. Thanks Brian, Stephen and Michael, (and your mom!), you folks do a great job running this family-owned business! More

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consistency My family has done business with them for years,they are reliable,trust worthy. I will purchase in 20 years as in my last car My family has done business with them for years,they are reliable,trust worthy. I will purchase in 20 years as in my last car More

by NAXELROD401 Verified Customer Verified Customer

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Excellent car buying experience It was time to move up to another car. My 2013 Volvo S60 was a great car, as were my last three Volvos' that I purchased at Steingold. On a day that It was time to move up to another car. My 2013 Volvo S60 was a great car, as were my last three Volvos' that I purchased at Steingold. On a day that I went in to have my 2013 S60 scheduled serviced, I saw one of the last 2018 S60s' on the Steingold showroom floor and fell in love with this car. However, I was concerned because I had to go away for a few weeks immediately after I saw this car. I explained this to Mike Bernardo and with a minimal deposit, he made sure my car was there and waiting for me when I returned! It's a great car, very sporty, Ultra safe, elegant and loaded with all the latest features and accessories that I can enjoy for years to come. . It was a real pleasure working with Mike Bernardo, Mike was very professional, respectful, open, incredibly knowledgeable and helpful in every aspect of working with me through my buying experience. Thanks again;. Volvo and Steingold for life.. More

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The best dealership of any cars and certainly Volvos I have used this dealership for over twenty five years. They are the gold standard in customer relations, prompt and efficient service, and willingne I have used this dealership for over twenty five years. They are the gold standard in customer relations, prompt and efficient service, and willingness to secure all the features one asks for in a car. In fact, they are a large part of the reason I have remained with choosing Volvo over any other cars. I feel safe in my many Volvo’s and I feel safe in doing business with Steingold Volvo. To me they represent excellence in friendly, reliable, and exceptional business values. More

by M.MCD Verified Customer Verified Customer

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Great to do business with. Second Steingold purchase in less than 12 months. Unfortunately one of our other family vehicles (VW Passat) was totaled in recent accident. Although Second Steingold purchase in less than 12 months. Unfortunately one of our other family vehicles (VW Passat) was totaled in recent accident. Although I was not initially shopping for another Volvo (because I already had one and like change) I decided to replace our totaled car with another Volvo from Steingold. Safety matters, especially with young, less experienced drivers. Everyone knows Volvo’s are one of the safest cars on the road. The thought of going through the car buying process again was something I was not looking forward to. One visit to another dealership confirmed what I already knew (and had already experienced first hand). Steingold is the easiest place to do business with and most professional car buying experience I have ever had. No BS. No games. Honest folks who pride themselves in old school customer satisfaction. You deal directly with the owners! No sales manger. No backroom deals. No ‘let me check’ while you wait around all afternoon. Straight answers and upfront, honest communication. Work with Brian, Michael or Steve. Buying a preowned car I asked for a few comestic things to be addressed. No problem. Everything was done beyond satisfaction. This was probably one of their least expensive cars on their lot. Didn’t matter, they treated me like I was buying the most expensive car in their inventory. I have purchased over 20 cars in last 35 years of all makes and models (Audi, Acura, BMW, Dodge, Ford, Infiniti, Honda, Lexus, Nissan, Toyota, VW, Volvo) from small dealerships to large auto groups. Trust me, I’m as fussy and demanding as they come. Steingold exceeds in all categories and is second to none!! Drive a Volvo. Buy it from Steingold. More

by KenVolvo Verified Customer Verified Customer

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Outstanding, professionals, a pleasure to work with!!! We have purchased our Volvos from Steingold (the Bernardo Family) for over 30 years! The professional team they have make it an enjoyable, exciting ex We have purchased our Volvos from Steingold (the Bernardo Family) for over 30 years! The professional team they have make it an enjoyable, exciting experience with every new or leased car. Always presenting the best options with recommendations to fit our needs. Manny makes sure it is a smooth transition in registering the car as well as turning in our leased one. Every team member from the service to the sales team, including the receptionist demonstrate courtesy to go above and beyond to take care of their customers, Our family including two of our adult children are also Volvo owners, a great testimate to the trust and confidence we have with Steingold. The Bernardo family has developed a wonderful client relationship with us we are thrilled to call them "dear Friends"! More

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Michael Bernardo and the entire staff at Steingold are amazi Worked with me to have transportation while searching for a vehicle. Handled bulk of transaction over the phone which was convenient. Willing to Worked with me to have transportation while searching for a vehicle. Handled bulk of transaction over the phone which was convenient. Willing to stay after hours to deliver vehicle. I More

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