With an amazing personality, and incredible Volvo knowledge, Susan will always greet you with a smile in the Service Department. As our Director of Service for 30+ years, she will make sure to explain exactly what your vehicle needs during your visit.
Read moreDealership Experience
31 yrs, 9 mos
Industry Experience
31 yrs, 9 mos
111 Reviews
Write a Review111 Reviews of Susan Cota
September 14, 2018
Michael Bernardo and the entire staff at Steingold are amazi Worked with me to have transportation while searching for a vehicle. Handled bulk of transaction over the phone which was convenient. Willing to Worked with me to have transportation while searching for a vehicle. Handled bulk of transaction over the phone which was convenient. Willing to stay after hours to deliver vehicle. I More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo , Stephanie T.
July 26, 2018
Great people in a car dealership..Brian and Stephen Great place to buy a car. This is my second purchase and I am very happy. Stephen “Mr. Hollywood” and Brian are honest, dynamite guys. No B.S. Thanks, Great place to buy a car. This is my second purchase and I am very happy. Stephen “Mr. Hollywood” and Brian are honest, dynamite guys. No B.S. Thanks, Tafa More
Other Employees Tagged: Stephen Bernardo, Richard Lavallee, Brian Mchayle
July 04, 2018
I'm a repeat customer and I'll continue to be I just bought my second car from Michael. As before, it was a positive and easy experience. No pressure, no haggling, just a pleasant discussion abo I just bought my second car from Michael. As before, it was a positive and easy experience. No pressure, no haggling, just a pleasant discussion about my needs. He then found the exact car and it was priced right. We agreed on the deal and it was done. This will be the fourth Volvo we have serviced at Steingold. At the back of the shop they do excellent work, and similar to the sales experience, no games. There are 3 Volvo dealerships closer to our home but we continue to go to Steingold because we are treated like family. You can't do better. More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo, Richard Lavallee
June 22, 2018
outstanding smooth transition from a 2009 S60 SE total wreck to a 2018 S60 all departments / same outstanding service as always / this dealership had compassion smooth transition from a 2009 S60 SE total wreck to a 2018 S60 all departments / same outstanding service as always / this dealership had compassion for my unfortunate accident / my S60 saved myself and passenger from injury after being hit from behind / thank you again to entire staff More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee, Brian Mchayle
June 11, 2018
An outstanding experience We have been loyal customers for over 15 years with Steingold Volvo because they always treated us like we were family. This last buying experience wa We have been loyal customers for over 15 years with Steingold Volvo because they always treated us like we were family. This last buying experience was nothing short of exceptional. I’m guite fussy when it comes to my cars and our sales manager Brian Mchayle did everything he could to make sure we were satisfied. Thanks again to Brian and the great team at Steingold Volvo More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee, Brian Mchayle
April 30, 2018
Steingold is focused on quality and customer experience Once again a tremendous experience. Mike from Steingold helped me weigh my options of keeping or trading my 2013 XC 70 and purchasing a 2017 S90. At Once again a tremendous experience. Mike from Steingold helped me weigh my options of keeping or trading my 2013 XC 70 and purchasing a 2017 S90. At the end of the day I feel I have received an awesome deal coupled by an awesome experience. The S90 was a demo and in meticulous condition. Prior to pickup the car received new tires and a dash replacement (small wrinkle in leather but talk about attention to detail!) I appreciate the extended CPO warranty as well. As a Volvo family we will always purchase from Steingold. More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo
April 15, 2018
Years of being ripped off I purchased a used Volvo ,(not @ Steingold) and brought it to Steingold for service on the recommendation of a friend. I continued to have the car ser I purchased a used Volvo ,(not @ Steingold) and brought it to Steingold for service on the recommendation of a friend. I continued to have the car serviced there for a few years until I decided I had been ripped off enough, and went to another Volvo dealer. This dealership cares nothing about customer loyalty and takes advantage of it's customers at every opportunity. I was always charged list price ,and in some cases over list, for parts and lied to on more than one occasion about what the car needed for repair. Avoid Steingold Volvo..They will rip you off at every turn. More
March 06, 2018
I could not ask for a better experience!!! Working with Steven and Michael is such a joy. They make the car buying experience such an ease. Their pricing is amazing, the process is simple, Working with Steven and Michael is such a joy. They make the car buying experience such an ease. Their pricing is amazing, the process is simple, and they deliver a great car. You are working with a true family business. Would do business with them again and a again. More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee, Brian Mchayle
January 27, 2018
Very satisfied. long term client We just leased our 10th Volvo from Steingold. From the owner to the worker that secured our plates they are all willing to go the extra mile to make t We just leased our 10th Volvo from Steingold. From the owner to the worker that secured our plates they are all willing to go the extra mile to make the buying experience enjoyable. In three years I am sure we will be back talking with the Bernado family. More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee, Brian Mchayle , Stephen Bernardo
December 31, 2017
Stress free experience Everyone at Steingold Volvo provides exceptional service which includes reception, service and sales. This was my second lease with this dealership an Everyone at Steingold Volvo provides exceptional service which includes reception, service and sales. This was my second lease with this dealership and the process was easy and stress free. I highly recommend them. More
Other Employees Tagged: Michael Bernardo, Richard Lavallee, Brian Mchayle
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